Stephen_W
Mar 06, 2018Explorer
Kudos to Good Sam
Blew an inside dual on our Class A MH on southbound I-75 Sunday about 10 miles south of Ocala. Called Good Sam Roadside Assistance, the customer service rep took my information and confirmed our location via my cell phone. She sent me a text confirming the name of the company and expected arrival time. A few minutes later, I got a call from the guys coming to help, also confirming my location. About 45 minutes from my original phone call, they arrived and in 20 minutes they had installed my spare tire and rim and we were good to go. There were no additional charges. Good Sam covered it all. These guys knew exactly what to do and exactly the right place to position the jack. Gave them a nice tip and headed back home since the blown tire took out my wet bay, so no way to use the holding tanks.
This is the way roadside service should work, so thank you to the road service crew and Good Sam.
This is the way roadside service should work, so thank you to the road service crew and Good Sam.