Forum Discussion

Miles_Away's avatar
Miles_Away
Explorer
Oct 31, 2013

LIFETIME GIFT MEMBERSHIP

A few months ago I received a notice from Good Sams which permits current Life Members to "gift" a Lifetime Membership to a family member for $99. I recently looked into this and was told by the Good Sams customer service agent, "I don't know what your talking we don't do that." What gives?
  • Hello,

    Thank you for your inquiry! We did have that special earlier this year, but unfortunately it has been discontinued as of earlier this year. I do apologize, but please feel free to let us know if you have any other questions or concerns. Thank you for your time and have a great day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team
  • Good Sam Care Team wrote:
    Hello,

    Thank you for your inquiry! We did have that special earlier this year, but unfortunately it has been discontinued as of earlier this year. I do apologize, but please feel free to let us know if you have any other questions or concerns. Thank you for your time and have a great day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team


    Too bad. Not only did we loose a Lifetime Membership benefit, but you lost $99.
  • I think it was only for your kids, not just any family member.
  • Miles Away wrote:
    Good Sam Care Team wrote:
    Hello,

    Thank you for your inquiry! We did have that special earlier this year, but unfortunately it has been discontinued as of earlier this year. I do apologize, but please feel free to let us know if you have any other questions or concerns. Thank you for your time and have a great day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team


    Too bad. Not only did we loose a Lifetime Membership benefit, but you lost $99.


    Miles Away,

    The $99 Lifetime Membership is a gift price for an existing Lifetime Member's children only. I do apologize, but the offer does not extend out to a Lifetime Member's extended family. Good Sam has all kinds of promotions available to pick up the Lifetime Membership. If you have any kind of questions on what price your family member may be eligible for, just call into member services 24/7 at 1-800-234-3450.

    Thank you for your membership,

    S. Wilmes
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com
  • Good Sam Care Team wrote:
    Miles Away wrote:
    Good Sam Care Team wrote:
    Hello,

    Thank you for your inquiry! We did have that special earlier this year, but unfortunately it has been discontinued as of earlier this year. I do apologize, but please feel free to let us know if you have any other questions or concerns. Thank you for your time and have a great day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team


    Too bad. Not only did we loose a Lifetime Membership benefit, but you lost $99.


    Miles Away,

    The $99 Lifetime Membership is a gift price for an existing Lifetime Member's children only. I do apologize, but the offer does not extend out to a Lifetime Member's extended family. Good Sam has all kinds of promotions available to pick up the Lifetime Membership. If you have any kind of questions on what price your family member may be eligible for, just call into member services 24/7 at 1-800-234-3450.

    Thank you for your membership,

    S. Wilmes
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com



    Please take the time to point out to me where, in either of my posts, did I say that I was looking to purchase a Life Time Membership for anyone other than one of my children. In fact when I called customer service I told them I wanted to purchase a $99 Life Time Membership for my son, and was told that I couldn't. As a Good Sam Chapter officer, I brought this offer to the attention of our membership earlier this year. Subsequently, two of our (Life Time) Members looked into the same offer for their children, and were also declined.
  • You mentioned in your original post "family member". You did not specify if it was a child of yours or not. Family member could mean brother, sister, mother, father, aunt, uncle, cousin, etc...
  • Miles Away wrote:
    Good Sam Care Team wrote:
    Miles Away wrote:
    Good Sam Care Team wrote:
    Hello,

    Thank you for your inquiry! We did have that special earlier this year, but unfortunately it has been discontinued as of earlier this year. I do apologize, but please feel free to let us know if you have any other questions or concerns. Thank you for your time and have a great day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team


    Too bad. Not only did we loose a Lifetime Membership benefit, but you lost $99.


    Miles Away,

    The $99 Lifetime Membership is a gift price for an existing Lifetime Member's children only. I do apologize, but the offer does not extend out to a Lifetime Member's extended family. Good Sam has all kinds of promotions available to pick up the Lifetime Membership. If you have any kind of questions on what price your family member may be eligible for, just call into member services 24/7 at 1-800-234-3450.

    Thank you for your membership,

    S. Wilmes
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com



    Please take the time to point out to me where, in either of my posts, did I say that I was looking to purchase a Life Time Membership for anyone other than one of my children. In fact when I called customer service I told them I wanted to purchase a $99 Life Time Membership for my son, and was told that I couldn't. As a Good Sam Chapter officer, I brought this offer to the attention of our membership earlier this year. Subsequently, two of our (Life Time) Members looked into the same offer for their children, and were also declined.


    Miles Away,

    I apologize, but in your post on 10/31/13 09:44am, you stated you had called member services and asked for the $99 Gift Price for a "family member". That prompted my message. If a representative at customer service told you we can not honor that for your children, that is incorrect, we definately can.

    If you call member services, 1-800-234-3450, be sure to ask for Shane(that's me) and I will honor it for you. In fact after your first gift membership of $99, you can do any other children for just $49 a piece thereafter. If you need anything, just call and let me know.

    thank you for your membership,

    Shane W.
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com

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