Lifetime Membership and Trailer Life Magazine

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

Thank you RVman3252,

We have received you private message.

Ella
Good Sam Care Team

Good Sam Care Team wrote:
RVman3252,

Thank you for contacting Good Sam. I am sorry to hear you haven't received your Trailer Life issues. Please send a private message with your Good Sam membership number and your mailing address.

Thanks,
Stacy
Good Sam Care Team

Hi Stacy,

I did send you a private message with the requested information. Thank you for attempting to fix this problem.

Have a Great Day!

RVman / John

RVman3252,

Thank you for contacting Good Sam. I am sorry to hear you haven't received your Trailer Life issues. Please send a private message with your Good Sam membership number and your mailing address.

Thanks,
Stacy
Good Sam Care Team

Well I haven't got Trailer Life (free 3 issues) for years!

I have made mention of this a couple times on here, and one of the Administrators always replies to my comment, sends me 3 issues for that particular year... but I never receive anymore. I finally gave up... I always enjoyed the issues, but have got used to not seeing them by now. Like you said, it was part of the membership... It was a lot better when we received "Highways Magazine" in my opinion...


RVman / John

57 Panhead,

Thank you for the update and I will share your compliments with the team.

Thanks,
Stacy
Good Sam Care Team

Within minutes of my sending contact information as was requested, I received a call from the care team. This was on a weekend no less. After a few calls over the last few days this issue has been resolved. I would like to thank those who worked to bring this to a conclusion. I'd like to add that each of the people I spoke with were extremely nice and followed up as promised.

Thank you GS care team.

Steve Scarboro

Hello 57 Panhead,

Thank you for taking the time to speak to me about the magazine issue today.
Please allow me to look into this further with the leadership team.
I will be in contact with you next week with an update.
Have a good day.

Thank you,
Ella
Good Sam Care Team

jerseyjim wrote:
Computers, computers, computers. In the magazine there must be a phone number regarding "subscriptions".

Make the call.

I made the call, first thing I did. Thing is, they said someone will call me back and address the issue. No calls.

Hello 57 Panhead,

Thank you for your time and post, I will be glad to look into this further. Please provide your contact number in a private message.

Thank you,
Ella
Good Sam Care Team