Membership Card

I got my Deluxe Membership card this afternoon also and it was the cheap peel off kind and the membership number was smeared when I opened the envelope. I was also very unimpressed.

Hi Kit Carson,

Marcus made an announcement about upcoming changes with Highways in the May-July 2013 issue. You can read the announcement here. The May Insider eBulletin also provided notification of the upcoming changes. If you'd like, you can be sure you're opted in for the Insider eBulletin -- it's a monthly email communication providing benefit and Club updates.

Beginning in 2014, Good Sam Club members will receive 4 FREE issues of MotorHome or Trailer Life magazine with the Highways Club publication inserted inside! To receive this benefit, you must select your magazine preference. You can select electronic or print delivery! Once you select your magazine preference, these four issues will be delivered at no cost as part of your Good Sam Club membership! Please select your magazine preference today!

We appreciate your membership!

Hi BlackSilver,

We have noted your concern with the membership card paper and are working to make improvements! We are also looking into the problem with the smearing ink. In the meantime, we're sending you a new card to resolve the ink issue.

Thanks for your comments as we always value the input!

I am a life member and wondering about Highways Magazine. I have not received one in several months. Has it been discontinued?

BlackSilver wrote:
I've been a member for several years now, and my "Good Sam Club" card was always a nice sturdy plastic card with nice graphics that was easy to find in my wallet.

Today I got my new card. It's cheap flimsy paper and the ink is already smearing.

If this is a first class organization, then why does the membership card, the only "visible" evidence I carry, look like a disposable discount coupon from Burger King?

BlackSilver,

Thank you for sharing your concerns. I will forward your thoughts along to the Marketing team so they are aware of the concern with both the paper and the smearing ink. So sorry that you have had this experience.

Thank you for your membership,

S. Wilmes
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com