No response to membership card calls
I paid to renew my membership 6/12/14 and received a temp card good for 60 days. Since then I have called Good Sam 2 times and gone over my mailing address. Each call brought me an apology and an a...
Forum Discussion
Good Sam Care Team wrote:
Hello Art H,
Thank you for your post. Membership cards for Good Sam Club can take 4 to 5 weeks to arrive at the address on file. I apologize if you were told otherwise. I would be happy to look into your card resend for you further, please PM me with your membership information.
Thank you for your membership,
Nate K.
Good Sam Rapid Response Team
He paid in June. That's over 5 months ago. They said at the time his card was good for 60 days or 2 months or 8 weeks. It was only after his repeated calls and Good Sam being over 5 months late that they told him they'd get it out in 10 days. If I didn't get my card for 5 and a half months and GS told me it would be another 2 months I'd be extremely irate.
