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egh33's avatar
egh33
Explorer
May 23, 2016

Non renewal

I 'm beginning to think they don't want my business. My RSA expires the end of June.
I called and told them I was wanting to leave on a trip and wanted to renew before I left, the man said they would get renewal letter right out to me. That was a week or so ago.
Today, I called again, I was informed it would be mailed to me before the expiration date.
I again explained, that I was wanting to get going on a a trip.
He wanted me to go on line and get the 2 year plan. I explained I pay by check so send it out to me. He knew I did not use a credit card, (how he knew that I don't know)
I guess I will have to look else where for RSA plan.
Darn it all. My Good Sam card doesn't expire for another year.
I guess they have more people on there than they need.
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  • rockhillmanor's avatar
    rockhillmanor
    Explorer II
    May 24, 2016
    egh33 wrote:
    By golly that was quick. I had a phone call from the care team. Every thing is working out great. I guess it's just hard to get good help now days. Thanks Good Sam care team.


    It is STILL sad and a horrible business practice that you have to post your complaint on a "public forum" to get anyone to help you. :R:R
  • 4X4Dodger's avatar
    4X4Dodger
    Explorer II
    May 24, 2016
    egh33 wrote:
    azdryheat wrote:
    Wouldn't it have been a non-issue to renew on-line and avoid the hassle? Not to be rude but who pays by check anymore? Checks offer no advantage over a debit card or credit card and are subject to being lost or stolen and your checking account compromised in the process.

    Yea, I guess there are not many who pay by check. But at nearly 83 years of age I still do as I hate credit cards. I hate having to make payment to any thing. Plus I sure don't put a credit card number on the computer web.
    I guess I'm just set in my ways. I feel I am to darn old to change.


    I think part of the problem is that you have a misunderstanding of what happens when you enter your CC number in the computer.

    First of all ALL reputable sites that take Credit Cards and that includes your bank have ENCRYPTION of the data that is entered. This encryption is very good and no one can "see" your cc number as it travels at the speed of light through the fiber-optic cables or over the air.

    Second As another gentleman pointed out Checks are far more vulnerable than a CC/computer transaction. There is nno encryption of the data on them ALL of your information is there to read for anyone handling that check.

    Billions upon billions of Computer credit card transactions are processed every day around the world with very very few, a miniscule percentage of problems.

    Choose to pay as you wish but the fact is it is actually safer with a Credit Card.
  • Ozlander's avatar
    Ozlander
    Explorer
    May 24, 2016
    Well, I'm almost as old as you and I changed over to credit cards a long time ago. Credit cards pay for our trips to Hawaii.

    Some people get old, some people stay young.
  • egh33's avatar
    egh33
    Explorer
    May 24, 2016
    azdryheat wrote:
    Wouldn't it have been a non-issue to renew on-line and avoid the hassle? Not to be rude but who pays by check anymore? Checks offer no advantage over a debit card or credit card and are subject to being lost or stolen and your checking account compromised in the process.

    Yea, I guess there are not many who pay by check. But at nearly 83 years of age I still do as I hate credit cards. I hate having to make payment to any thing. Plus I sure don't put a credit card number on the computer web.
    I guess I'm just set in my ways. I feel I am to darn old to change.
  • jgolden's avatar
    jgolden
    Explorer
    May 24, 2016
    There are many parts of the country that do not have access to reliable home broad band service. Not everyone is comfortable driving to a public library or public WiFi location to use an open system.
    The poster and, I suppose the rest of the population, still have the right to choose.
    Good Sam solved the problem and apparently has no problem using paper transactions. Few business have electronic only policies.
  • SolidAxleDurang's avatar
    SolidAxleDurang
    Explorer II
    May 24, 2016
    b17drvr wrote:
    I haven't used a check in years. Online bill pay is the way to go.


    I have "checking" account... but I don't even have checks.. LOL
  • SolidAxleDurang's avatar
    SolidAxleDurang
    Explorer II
    May 24, 2016
    AJBert wrote:
    I still use checks. Not sure why anybody would question that. Not everybody likes to give open access to their bank accounts online.


    If your money is in a bank, your account is (generally) no more or less secure if you elect to use on-line banking or not. The bank itself is a target. Customers using online access only marginally increases your chances of fraud.

    HOWEVER.... And this is the part I do not understand... I guess the older generation that thinks like the person I am quoting - simply has not thought this through....

    Speaking of "give open access".... When paying your bills the "traditional way" with a physical check.... You've placed your account number, routing number, name, address, phone number, ORIGINAL SIGNATURE, and perhaps a driver's license number... in an envelope (which looks suspiciously like a bill) and send it through the hands of untold individuals between point A and point B.

    It amazes me the lack of thought this is given.
  • 1ofmany's avatar
    1ofmany
    Explorer
    May 24, 2016
    AJBert wrote:
    I still use checks. Not sure why anybody would question that. Not everybody likes to give open access to their bank accounts online.
    Got that right.
  • AJBert's avatar
    AJBert
    Explorer
    May 24, 2016
    I still use checks. Not sure why anybody would question that. Not everybody likes to give open access to their bank accounts online.
  • b17drvr's avatar
    b17drvr
    Explorer
    May 24, 2016
    I haven't used a check in years. Online bill pay is the way to go.

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My RSA expires the end of June.
I called and told them I was wanting to leave on a trip and wanted to renew before I left, the man said they would get renewal letter right out to me. That was a week or so ago.
Today, I called again, I was informed it would be mailed to me before the expiration date.
I again explained, that I was wanting to get going on a a trip.
He wanted me to go on line and get the 2 year plan. I explained I pay by check so send it out to me. He knew I did not use a credit card, (how he knew that I don't know)
I guess I will have to look else where for RSA plan.
Darn it all. My Good Sam card doesn't expire for another year.
I guess they have more people on there than they need.","body@stringLength":"797","rawBody":"I 'm beginning to think they don't want my business. My RSA expires the end of June.
I called and told them I was wanting to leave on a trip and wanted to renew before I left, the man said they would get renewal letter right out to me. That was a week or so ago.
Today, I called again, I was informed it would be mailed to me before the expiration date.
I again explained, that I was wanting to get going on a a trip.
He wanted me to go on line and get the 2 year plan. I explained I pay by check so send it out to me. He knew I did not use a credit card, (how he knew that I don't know)
I guess I will have to look else where for RSA plan.
Darn it all. My Good Sam card doesn't expire for another year.
I guess they have more people on there than they need.","kudosSumWeight":0,"postTime":"2016-05-23T14:31:28.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Roadside Assistance","text":"Roadside Assistance","time":"2013-05-02T12:41:45.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2213619_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2537},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"I 'm beginning to think they don't want my business. 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{\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .col-lg-8 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .col-lg-10 {\n width: 83.33333333%;\n }\n\n .col-lg-12 {\n width: 100%;\n }\n}\n\n.pull-left {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n\n.pad-bottom-20 {\n padding-bottom: $theme-space-base;\n}\n\n.pad-top-20 {\n padding-top: $theme-space-base;\n}\n\n.pad-top-30 {\n padding-top: calc($bootstrap-padding * 2);\n}\n\n.pad-top-40 {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-large;\n }\n}\n\n.margin-left-20 {\n @media screen and (min-width: 992px) {\n margin-left: $theme-space-base;\n }\n}\n\n.margin-top-20 {\n @media screen and (min-width: 992px) {\n margin-top: $theme-space-base;\n }\n}\n\n.text-center {\n text-align: center;\n}\n\n.text-right {\n text-align: right;\n}\n\n.text-smaller,\n.text-small {\n font-size: $theme-type-size-xsmall;\n}\n\n.text-large {\n font-size: $theme-type-size-xlarge;\n}\n\n.footer-contact {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .text-small {\n @media screen and (max-width: 991px) {\n font-size: $theme-type-size-base;\n }\n }\n }\n\n .icon-gs-app {\n margin-right: $theme-space-base;\n max-width: 38px;\n padding-right: 2px;\n padding-top: 2px;\n\n @media screen and (min-width: 992px) {\n margin-left: 140px;\n margin-right: 0;\n }\n }\n\n .gsi-icon-phone {\n margin-bottom: -2px;\n margin-right: $theme-space-small;\n max-height: 20px;\n width: 20px;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n\n.footer-link {\n a,\n button {\n color: $goodsam-gray-footer;\n padding: 0 12px 0 $theme-space-small;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n\n.footer-top-links {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: $theme-space-small;\n font-size: 16px;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: $theme-space-base;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n\n.footer-top {\n border-bottom: 2px solid $goodsam-gray-400;\n display: block;\n margin: auto;\n padding-top: $theme-space-small;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .footer-logo {\n max-height: 60px;\n max-width: 140px;\n padding: $theme-space-small;\n padding-left: 0;\n padding-top: 0;\n }\n\n .footer-list {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: $theme-space-small $theme-space-xsmall;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: $theme-type-size-xsmall;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: $theme-space-small;\n }\n\n @media screen and (min-width: 992px) {\n font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n 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egh33 wrote:
By golly that was quick. I had a phone call from the care team. Every thing is working out great. I guess it's just hard to get good help now days. Thanks Good Sam care team.


It is STILL sad and a horrible business practice that you have to post your complaint on a \"public forum\" to get anyone to help you. :R:R","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-05-24T10:57:51.000-07:00","lastPublishTime":"2016-05-24T10:57:51.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:2213619/message:2213632","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:277427":{"__typename":"User","id":"user:277427","uid":277427,"login":"4X4Dodger","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-11-12T15:04:56.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-8.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:feyqc97479/user:277427"},"ModerationData:moderation_data:2213631":{"__typename":"ModerationData","id":"moderation_data:2213631","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2213631":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:277427"},"id":"message:2213631","revisionNum":1,"uid":2213631,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:2213619"},"conversation":{"__ref":"Conversation:conversation:2213619"},"subject":"Re: Non renewal","moderationData":{"__ref":"ModerationData:moderation_data:2213631"},"body":"
egh33 wrote:
azdryheat wrote:
Wouldn't it have been a non-issue to renew on-line and avoid the hassle? Not to be rude but who pays by check anymore? Checks offer no advantage over a debit card or credit card and are subject to being lost or stolen and your checking account compromised in the process.

Yea, I guess there are not many who pay by check. But at nearly 83 years of age I still do as I hate credit cards. I hate having to make payment to any thing. Plus I sure don't put a credit card number on the computer web.
I guess I'm just set in my ways. I feel I am to darn old to change.


I think part of the problem is that you have a misunderstanding of what happens when you enter your CC number in the computer.

First of all ALL reputable sites that take Credit Cards and that includes your bank have ENCRYPTION of the data that is entered. This encryption is very good and no one can \"see\" your cc number as it travels at the speed of light through the fiber-optic cables or over the air.

Second As another gentleman pointed out Checks are far more vulnerable than a CC/computer transaction. There is nno encryption of the data on them ALL of your information is there to read for anyone handling that check.

Billions upon billions of Computer credit card transactions are processed every day around the world with very very few, a miniscule percentage of problems.

Choose to pay as you wish but the fact is it is actually safer with a Credit Card.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-05-24T08:29:32.000-07:00","lastPublishTime":"2016-05-24T08:29:32.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:2213619/message:2213631","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:197352":{"__typename":"User","id":"user:197352","uid":197352,"login":"Ozlander","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2003-04-23T09:15:59.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-2.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:197352"},"ModerationData:moderation_data:2213630":{"__typename":"ModerationData","id":"moderation_data:2213630","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2213630":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:197352"},"id":"message:2213630","revisionNum":1,"uid":2213630,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:2213619"},"conversation":{"__ref":"Conversation:conversation:2213619"},"subject":"Re: Non renewal","moderationData":{"__ref":"ModerationData:moderation_data:2213630"},"body":"Well, I'm almost as old as you and I changed over to credit cards a long time ago. Credit cards pay for our trips to Hawaii.

Some people get old, some people stay young.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"172","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-05-24T08:18:10.000-07:00","lastPublishTime":"2016-05-24T08:18:10.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:2213619/message:2213630","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2213629":{"__typename":"ModerationData","id":"moderation_data:2213629","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2213629":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:203893"},"id":"message:2213629","revisionNum":1,"uid":2213629,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:2213619"},"conversation":{"__ref":"Conversation:conversation:2213619"},"subject":"Re: Non renewal","moderationData":{"__ref":"ModerationData:moderation_data:2213629"},"body":"
azdryheat wrote:
Wouldn't it have been a non-issue to renew on-line and avoid the hassle? Not to be rude but who pays by check anymore? Checks offer no advantage over a debit card or credit card and are subject to being lost or stolen and your checking account compromised in the process.

Yea, I guess there are not many who pay by check. But at nearly 83 years of age I still do as I hate credit cards. I hate having to make payment to any thing. Plus I sure don't put a credit card number on the computer web.
I guess I'm just set in my ways. I feel I am to darn old to change.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-05-24T07:09:31.000-07:00","lastPublishTime":"2016-05-24T07:09:31.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:2213619/message:2213629","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:335926":{"__typename":"User","id":"user:335926","uid":335926,"login":"jgolden","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2003-01-10T05:24:46.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-8.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:335926"},"ModerationData:moderation_data:2213628":{"__typename":"ModerationData","id":"moderation_data:2213628","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2213628":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:335926"},"id":"message:2213628","revisionNum":1,"uid":2213628,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:2213619"},"conversation":{"__ref":"Conversation:conversation:2213619"},"subject":"Re: Non renewal","moderationData":{"__ref":"ModerationData:moderation_data:2213628"},"body":"There are many parts of the country that do not have access to reliable home broad band service. Not everyone is comfortable driving to a public library or public WiFi location to use an open system.
The poster and, I suppose the rest of the population, still have the right to choose.
Good Sam solved the problem and apparently has no problem using paper transactions. Few business have electronic only policies.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-05-24T04:17:26.000-07:00","lastPublishTime":"2016-05-24T04:17:26.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:2213619/message:2213628","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:186351":{"__typename":"User","id":"user:186351","uid":186351,"login":"SolidAxleDurang","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2003-01-02T08:48:29.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-5.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:feyqc97479/user:186351"},"ModerationData:moderation_data:2213627":{"__typename":"ModerationData","id":"moderation_data:2213627","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2213627":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:186351"},"id":"message:2213627","revisionNum":1,"uid":2213627,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:2213619"},"conversation":{"__ref":"Conversation:conversation:2213619"},"subject":"Re: Non renewal","moderationData":{"__ref":"ModerationData:moderation_data:2213627"},"body":"
b17drvr wrote:
I haven't used a check in years. Online bill pay is the way to go.


I have \"checking\" account... but I don't even have checks.. LOL","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"152","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-05-24T04:05:26.000-07:00","lastPublishTime":"2016-05-24T04:05:26.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:2213619/message:2213627","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2213626":{"__typename":"ModerationData","id":"moderation_data:2213626","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2213626":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:186351"},"id":"message:2213626","revisionNum":1,"uid":2213626,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:2213619"},"conversation":{"__ref":"Conversation:conversation:2213619"},"subject":"Re: Non renewal","moderationData":{"__ref":"ModerationData:moderation_data:2213626"},"body":"
AJBert wrote:
I still use checks. Not sure why anybody would question that. Not everybody likes to give open access to their bank accounts online.


If your money is in a bank, your account is (generally) no more or less secure if you elect to use on-line banking or not. The bank itself is a target. Customers using online access only marginally increases your chances of fraud.

HOWEVER.... And this is the part I do not understand... I guess the older generation that thinks like the person I am quoting - simply has not thought this through....

Speaking of \"give open access\".... When paying your bills the \"traditional way\" with a physical check.... You've placed your account number, routing number, name, address, phone number, ORIGINAL SIGNATURE, and perhaps a driver's license number... in an envelope (which looks suspiciously like a bill) and send it through the hands of untold individuals between point A and point B.

It amazes me the lack of thought this is given.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-05-24T04:03:40.000-07:00","lastPublishTime":"2016-05-24T04:03:40.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:2213619/message:2213626","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:236024":{"__typename":"User","id":"user:236024","uid":236024,"login":"1ofmany","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2007-12-27T13:46:34.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-7.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:236024"},"ModerationData:moderation_data:2213625":{"__typename":"ModerationData","id":"moderation_data:2213625","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2213625":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:236024"},"id":"message:2213625","revisionNum":1,"uid":2213625,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:2213619"},"conversation":{"__ref":"Conversation:conversation:2213619"},"subject":"Re: Non renewal","moderationData":{"__ref":"ModerationData:moderation_data:2213625"},"body":"
AJBert wrote:
I still use checks. Not sure why anybody would question that. Not everybody likes to give open access to their bank accounts online.
Got that right.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"166","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-05-24T03:50:41.000-07:00","lastPublishTime":"2016-05-24T03:50:41.000-07:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:feyqc97479board:GetSupportAskQuestions/message:2213619/message:2213625","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:248797":{"__typename":"User","id":"user:248797","uid":248797,"login":"AJBert","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-02-14T07:16:27.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-10.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:248797"},"ModerationData:moderation_data:2213624":{"__typename":"ModerationData","id":"moderation_data:2213624","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2213624":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:248797"},"id":"message:2213624","revisionNum":1,"uid":2213624,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:GetSupportAskQuestions"},"parent":{"__ref":"ForumTopicMessage:message:2213619"},"conversation":{"__ref":"Conversation:conversation:2213619"},"subject":"Re: Non renewal","moderationData":{"__ref":"ModerationData:moderation_data:2213624"},"body":"I still use checks. 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