It just keeps getting better and better...
When I called in on Monday and finally reached a supervisor she said that my credit card would be credited $50 and lo and behold that showed up today. The problem is I was originally billed $86.49 for a 3 year membership renewal that I did NOT request. So now my $29 one year renewal is costing me $36.49 when it should only be $31.75.
I called {again} and pointed out this additional overcharge and they have promised to refund the $4.74. How hard is it to simply bill my card the correct amount for the renewal requested?
Kind of makes you wonder how many other folks get this same treatment.
:h