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Not_a_Clue's avatar
Not_a_Clue
Explorer
Jun 10, 2013

Praises to GSRA

On Sunday of the Memorial Day Weekend I was traveling North on I15 just south of Salt Lake City UT. "BANG" was all I heard. Pulled over and the tread on the right front tire had come off of the tire.

Used my Good Sam app and called GS and talked to David. I gave him our location and the brand and size of the tire I needed, no spare.

He located us immediately and got me phone number and told me he was going to have to find a tire. Memorial weekend, I thought, not good.

It took him a while but he called back and said he had located a tire, same brand and size and the service guy was on another call but would pick up the tire and be there within the hour.

Service guy arrived and had the tire changed within a half and hour, would have been sooner but he broke his automatic air gun.

We were back on the road within four hours and happy campers.

THANK YOU DAVID AND GOOD SAM!

4 Replies

  • Great experience with GSERS, yesterday we were headed north on I95 in North Carolina and had a blowout on our fiver. Called for assistance and spoke with Kimberly, it was the hottest day of the year in NC. She started making phone calls to get us assistance ASAP. She had me on hold and kept apologizing repeatedly for any delay. Originally the response time was going to be 2+ hours but with the extra effort she found R&J tire service who was there in no time and had us back on the road within the hour. BTW I had just switched from AAA, thanks Kimberly and GS!
  • Ya, know sometime the price does not matter.
    Just need to "GITTER DUN"!
  • What did he charge to install the tire, I see one above was charged $130.00.
  • Your Welcome! We are so glad you took the time to post!

    Wes Robinson
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com

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