Roadside Assistance App
Recently I posted my thoughts on what a piece of cr*p the Roadside Assistance App is. Within an hour of my post, a response post came from GS as follows: "I would be happy to help with the problems you are experiencing. Please send me a PM with a good contact number and we can walk through the process on the app.
Thank you,
Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com "
About an hour after the response was posted I PM'd back my cellphone number so they could contact me. Five days later, with still no call from them, I sent a second PM stating I was still waiting for their call and again giving my contact number.
It is now almost two weeks and still no response from GS. It appears they have time to watch this Forum and post responses that try to make it look like they are helping but in reality they are just trying to stop discussion on the negative reviews.
Come on GS, where's my call?:M I would bet dollars to donuts I never get one because my original comments are correct: the Roadside App is a piece of cr*p and there is no way they can "walk through the process on the app."
Thank you,
Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com "
About an hour after the response was posted I PM'd back my cellphone number so they could contact me. Five days later, with still no call from them, I sent a second PM stating I was still waiting for their call and again giving my contact number.
It is now almost two weeks and still no response from GS. It appears they have time to watch this Forum and post responses that try to make it look like they are helping but in reality they are just trying to stop discussion on the negative reviews.
Come on GS, where's my call?:M I would bet dollars to donuts I never get one because my original comments are correct: the Roadside App is a piece of cr*p and there is no way they can "walk through the process on the app."
