Roadside coverage

Rygar wrote:
I had the misfortune of having to use my Good Sam Road service recently. I was going on a long road trip so I thought the $79.95 was worth the peace of mind.I called the number and spoke to a young lady who was very helpful. She found someone to come and help me, called me back when she said she would and even called back later to make sure someone had come out. I don't feel I could have asked for better service. My only concern is that for the repairs, I paid Good Sam $384. The mechanic got me to sign the invoice and they had charged Good Sam $301. I was surprised that Good Sam was making a profit off of my misfortune. What it boils down to is that in this particular trip, I could have saved $163 by calling someone myself. But still, service was excellent.

How did Good Sam make $163? How Did you get billed by Good Sam? I did not think GS did that. I thought the non covered roadside bill was between you and the company providing the service. Even using your math there is not a $163.00 difference

I had the misfortune of having to use my Good Sam Road service recently. I was going on a long road trip so I thought the $79.95 was worth the peace of mind.I called the number and spoke to a young lady who was very helpful. She found someone to come and help me, called me back when she said she would and even called back later to make sure someone had come out. I don't feel I could have asked for better service. My only concern is that for the repairs, I paid Good Sam $384. The mechanic got me to sign the invoice and they had charged Good Sam $301. I was surprised that Good Sam was making a profit off of my misfortune. What it boils down to is that in this particular trip, I could have saved $163 by calling someone myself. But still, service was excellent.

DownTheAvenue wrote:
I have read many complaints about road side service on this and other forums. Every service provider has had issues, as they are dependent upon the contractors they hire. It does seem that the overwhelming majority of the complaints are about Good Sam.

Sign-in to Coachnet forum and see how many complaints they have there. :S

Moved to Good Sam Roadside Assistance forum from Towing.

I have read many complaints about road side service on this and other forums. Every service provider has had issues, as they are dependent upon the contractors they hire. It does seem that the overwhelming majority of the complaints are about Good Sam.

DAD said, if you can,t say some thing good about a person,, keep your mouth shut.

Good morning 4aSong,

Good Sam offers both Roadside Assistance and Travel Assistance that takes care of both of the scenarios that you presented and more! Please click on these links below for more details.

http://www.goodsamtravelassist.com/findaplan/
https://www.goodsamroadside.com/mbbs/

Take care,

David

Thank you for your post 4aSong.

I'm sure you'll get plenty of feedback from your fellow RVers, but it seems appropriate to leave this here:

Link

Regards,
Austin