We purchased our service plan when we purchased our RV at CW. Although we asked several times after we closed the deal what was actually covered in the service plan, no one could or would explain. We should have looked it over and asked before we purchased but we didn't. The finance guy told us our RV was covered bumper to bumper, so we assumed it was everything for the three years we purchased the plan for.We have issues with the RV and when I read the agreement for the SP it turns out that the ONLY things that are covered is the slide out motors, A/C unit, and major electrical parts. And even the major electrical parts that are covered is a very small list.We paid an excruciating high amount for this service plan and we get no coverage like we were told by the finance guy. In the end we get nothing and even when I called the underwriter I was told by them that we agreed when we signed the papers regardless if we understood it or not. She was right, but they were and are no help.STAY AWAY FROM THE EXTENDED SERVICE PLANS THEY OFFER YOU. THEY ARE NOT WORTH THE MONEY AND DON'T COVER MUCH OF ANYTHING.

Can't you cancel and get a refund?How long ago did you buy the plan

We bought it in February this year. We will cancel it for sure. We had issues when we first bought it and I assumed, because we were told, that the extended service plan covered all the issues. But it really didn't. They just made repairs because we had JUST bought it and didn't want to pi** off a new customer. I even posted here how delighted we were about the plan. I regret that post now.

Two things: 1. Read everything before you sign it. Most people don't read it and sign it as the finance guy explains it but unfortunately many are taken advantage of (like you). 2. You can get a refund, however, it will be applied to the END of the loan (if you got a loan for the RV. If you paid cash it will be pro-rated and given back (when they feel like issuing a check). Good luck and hopefully you can educate others before they sign.

"....so we assumed..."What does the agreement say about canceling? Read it, don't ask anyone.What is the law in Virginia? Ask an attorney, not your friends.

I have worked for companies that offered extended warranties and the only one who profits from them is the company and the dealerships. that's a fact Jack. I would get a talking to if I didn't sell the extended warranty, I had a conscience and I didn't feel right by taking advantage of people. I saw the writing on the wall, It didn't take me long to get out of that position. I went into repair section of the dealership. I could not face myself doing that to people knowing what the warranties were

Service Plan is worthless and not worth the money.

darsben1
Explorer
Oct 01, 2017
Can't you cancel and get a refund?
How long ago did you buy the plan
Moore_RVers
Explorer
Oct 01, 2017
We bought it in February this year. We will cancel it for sure. We had issues when we first bought it and I assumed, because we were told, that the extended service plan covered all the issues. But it really didn't. They just made repairs because we had JUST bought it and didn't want to pi** off a new customer. I even posted here how delighted we were about the plan. I regret that post now.
guidry
Explorer
Oct 01, 2017
Two things:
1. Read everything before you sign it. Most people don't read it and sign it as the finance guy explains it but unfortunately many are taken advantage of (like you).
2. You can get a refund, however, it will be applied to the END of the loan (if you got a loan for the RV. If you paid cash it will be pro-rated and given back (when they feel like issuing a check).

Good luck and hopefully you can educate others before they sign.
Lwiddis
Explorer II
Oct 01, 2017
"....so we assumed..."

What does the agreement say about canceling? Read it, don't ask anyone.
What is the law in Virginia? Ask an attorney, not your friends.
old_guy
Explorer
Oct 01, 2017
I have worked for companies that offered extended warranties and the only one who profits from them is the company and the dealerships. that's a fact Jack. I would get a talking to if I didn't sell the extended warranty, I had a conscience and I didn't feel right by taking advantage of people. I saw the writing on the wall, It didn't take me long to get out of that position. I went into repair section of the dealership. I could not face myself doing that to people knowing what the warranties were
Mandalay_Parr
Explorer
Oct 01, 2017
Many people here have said here over and over that those plans are not worth it.
Moore_RVers
Explorer
Oct 01, 2017
guidry wrote:
Two things:
1. Read everything before you sign it. Most people don't read it and sign it as the finance guy explains it but unfortunately many are taken advantage of (like you).
2. You can get a refund, however, it will be applied to the END of the loan (if you got a loan for the RV. If you paid cash it will be pro-rated and given back (when they feel like issuing a check).

Good luck and hopefully you can educate others before they sign.

We paid cash for the RV. so we will see how it plays out trying to get a refund.
Lwiddis
Explorer II
Oct 01, 2017
"so we will see how it plays out trying to get a refund."

READ the agreement and find out if Virginia law helps you....unless you really want to play around regarding this issue.
camp-n-family
Explorer
Oct 01, 2017
And to make it worse you paid for 3 years and are only getting 2 since the first is covered by the manufacturer. Most deficiencies are found within the first year too.
Bird_Freak
Explorer II
Oct 01, 2017
In reality your 3 yr plan you paid out the wazoo for covers nothing. Most rv's have a 1 yr warranty and most of the appliances come with a 3 yr after you fill out the warranty card in your packet and mail them in.
Welcome to CW.