BarneyS wrote:
EA Williams wrote:
midnightsadie wrote:
we have coach net ,only because of the stories on here, I think when a person files a complaint on here and GS people step in to help ,they should post the out come of the complaint, with out knowing the out come how do we know if GS is better or worse than another company.
Nailed it!
Not necessarily. Where is the link to the other companies website so we can read the complaints or success stories there? I don't think there is one. GS is the only company that I know of where you can complain publicly if service is not up to your satisfaction, and often get something done about it.
As far as posting the outcome of the complaint, that is up to the individual. GS cannot do that.
Personally, I have had nothing but good service from my GSRA plan and suspect that the other companies that do road service have about the same amount of complaints and successes. The advantage here is that GS gives you a place to make your concerns known and often get some help after the fact.
Barney
There are numerous companies that do business through the Internet that post Reviews of their customers regardless of their positive or negative experience with their service or products....I get request for reviews often from companies that I do business with.
I read reviews on companies websites before doing business with them if they are unfamiliar to me.
Camping World is one company that post complaints or praise Reviews of their customers..... see this LINK for an example: http://www.campingworld.com/browse/skus/index.cfm?skunum=34961&rewrote=1&rr=1