On a return trip from California to Oregon we sustained a blowout on a rear inside tire. We called GS Roadside assistance and were assisted by Transit Pro tire service. Within two hours we had what we thought was a new Goodyear tire mounted and ready to go.The cost was shocking but we were stranded and had little choice but to accept the charges. The total cost was $1125.34. The price of the tire alone was $782.08. After reading several articles in RV related publications I learned one should always check the DOT date when purchasing a tire. When I checked the tire provided by the GS contractor who mounted my tire I was shocked to find that the DOT date was 2915. This indicates that the tire I paid so much for was actually two years old at the time of service. Not only was I taken advantage of on the price I now had a two year old tire going forward. My best advise is: Do not call Transit Pro through GS if you experience a blowout because you will be charged the highest possible price and probably sold a tire that is anything but manufactured currently. Be forewarned and carry a spare as well.

Welcome to the forum.This is why most that are on here advise that you always have a spare even unmounted. The contractor is free to charge what he wants and GSRA has no control. But what were the other $400.00 of charges for?

Hello Revsell55$$,Thank you for contacting Good Sam, I apologize for the experience you have had with Transit Pro tire service. I would like to look into this further. Please send your Good Sam Roadside membership number and contact number in a private message.Thank you,EllaGood Sam Care Team

That is theft, plain and simple. Good Sam should refund your money entirely. They are doing business with thieves. But I am not surprised. It is Good Sam. If they have any scruples left whatsoever, they will refund your money, remove them from their providers, and come on here and tell us that. I am not hopeful.

$1,125 for a two year old tire. GS should investigate. I'm now toting two spares for my TT.

DownTheAvenue wrote:That is theft, plain and simple. Good Sam should refund your money entirely. They are doing business with thieves. But I am not surprised. It is Good Sam. If they have any scruples left whatsoever, they will refund your money, remove them from their providers, and come on here and tell us that. I am not hopeful.Good Sam cannot dictate what private parties charge. This is a free enterprise system so it is not theft. The OP should have asked what it was going to cost BEFORE allowing the PRIVATE company to overcharge. It is something we do everyday. Check the price before we buy. Also GSRA policy is to not discuss the outcome on this site. How would you like it if they told you, you were wrong on this forum

Tire replaced after blowout | Good Sam Community

13 Replies

Good_Sam_Care_T
Explorer II
Sep 07, 2017
Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team
Noel
Explorer
Sep 04, 2017
Yes, a mounted spare....in your compartment is a good thing. Lots of RV'ers advise they have never had a flat in many years. But...if you do...and think of this occurance as a possibility....I have managed to cram a mounted 22.5" tire in an out side compartment and 5 years later waiting for a flat tire to be changed out by roadside service..... at a minimum cost. PM me if you would like a diagram of how I crammed a mounted spare in our compartment. (I am too inept to attach a drawing).
Revsell55__
Explorer
Sep 03, 2017
Here are the additional charges.
1. After hours tire mount. 165.50
2. Large tire disposal. 15.00
3. Sonsio 3 yr Warranty. 43.50
4. Brass Valve Stems. 10.50
5. Fed excise tax. 65.02
6. Sales tax. 146.57

Total. 444.59

By the way I am only disputing the cost of the tire and the age of the tire. I called Transit Pros and GS and after repeated calls ( some returned some not) I was offered a $50.00 settlement which I immediately refused. After posting here I did receive a call from GS that promised some significant action would be taken. I requested a $200 dollar settlement which I do not think is unreasonable.

When I arrived home I replaced all four of my rear tires with new tires at a cost of $1350.00 mounted and balanced. (Not the same quality as the tire provided by Transit Pro but good enough to complete a 7000 mile trip to Alaska and back. I am keeping the tire supplied by Transit pro as a spare. I might even mount it to avoid this problem in the future. Thanks for your responses.
Jarlaxle
Explorer II
Sep 03, 2017
And THIS is why I carry a mounted spare and tools to change it!

I wonder if they actually brought a NEW tire, or a cap.
TinyoneRV
Explorer
Sep 02, 2017
What we don't know: the normal price of the tire, the normal price of mounting a tire at the roadside. GS would have paid for the trip to the OP's location and return (I think). Once we know the missing information, we can judge whether or not this was gouging. BTW, it sure sounds like it was a big case of gouging.
DownTheAvenue
Explorer
Sep 02, 2017
darsben1 wrote:
DownTheAvenue wrote:
That is theft, plain and simple. Good Sam should refund your money entirely. They are doing business with thieves. But I am not surprised. It is Good Sam. If they have any scruples left whatsoever, they will refund your money, remove them from their providers, and come on here and tell us that. I am not hopeful.

Good Sam cannot dictate what private parties charge. This is a free enterprise system so it is not theft. The OP should have asked what it was going to cost BEFORE allowing the PRIVATE company to overcharge. It is something we do everyday. Check the price before we buy. Also GSRA policy is to not discuss the outcome on this site. How would you like it if they told you, you were wrong on this forum

I totally disagree. They were charged almost $1200 for a tire and road service that should have been about $300 to $400 dollars. Good Sam keeping a company in their network that exploits Good Sam's own customers makes Good Sam complicit. You are right, Good Sam has no control what their providers charge, but they do have control over who is in their network. When Good Sam makes a bad situation good, they shoukd tell us.
time2roll
Nomad
Sep 02, 2017
I would not sweat a 2 year old tire. Were you going to still keep it when the others age out?
Yes sometimes life costs more than it should.
timmac
Explorer
Sep 02, 2017
This is why I carry a spare
darsben1
Explorer
Sep 01, 2017
DownTheAvenue wrote:
That is theft, plain and simple. Good Sam should refund your money entirely. They are doing business with thieves. But I am not surprised. It is Good Sam. If they have any scruples left whatsoever, they will refund your money, remove them from their providers, and come on here and tell us that. I am not hopeful.

Good Sam cannot dictate what private parties charge. This is a free enterprise system so it is not theft. The OP should have asked what it was going to cost BEFORE allowing the PRIVATE company to overcharge. It is something we do everyday. Check the price before we buy. Also GSRA policy is to not discuss the outcome on this site. How would you like it if they told you, you were wrong on this forum
Lwiddis
Explorer II
Sep 01, 2017
$1,125 for a two year old tire. GS should investigate. I'm now toting two spares for my TT.