Forum Discussion

therclan's avatar
therclan
Explorer
Jul 21, 2026

Unable to add GS membership to Pilot / Flying J

I realize many are having this issue of the Pilot / Flying J app not accepting their GS membership number.  Opening another thread on the issue remaining hopeful GS will provide a solution.  

3 Replies

  • Keep hoping. Not sure why GS sends people here. Haven't seen a technical response to these issues in quite a while. I doubt it's even being monitored. Have you tried calling them?

    • StirCrazy's avatar
      StirCrazy
      Moderator

      you won't there are lots that have been helped, it is usaly through dm though as there may be personal information involved in the process.  you don't want the whole internet seeing your address and phone number and such.  I just wish the posters would come back and put a post saying "solved"  would be better for the customer service also as others woudl see people are actualy getting help.  

      • way2roll's avatar
        way2roll
        Trailblazer

        Better yet, if GS cared about the visibility, respond to the post saying they'll be contacted via DM. Some transparency could help in a big way for CW/GS optics on the lack of good customer service. Either they don't know they have a customer service problem or don't care. Low hanging fruit IMO for consumer perception.

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