Howdy, I want to warn this community about my experience. I called good sam yesterday, because I lost my card (wife still has hers) to check and verify my account status - before a long trip I will be taking. The person on the phone told me that while I am covered and my account is in good standing, MY MOTORHOME IS NO LONGER COVERED and I need to upgrade to premium for it to be covered. I was shocked. I am still covered for automobile travel but Not the Camper. Luckily I am making this long trip by car. But how can this happen. BE WARNED

Hello fourthclassC,Thank you for your post and concern. Please send a PM with your phone number and member number. I'll be happy to look at your account for you and see what can be done.Thanks,DavidGood Sam

This change happened months ago. They want more MONEY!!!

just call coach net in a couple minutes your toys will be covered and for less money. been there.

Good Sam is sneaky. We noticed a credit card charge from them. Called them up and they had automatically renewed us without authorization. Told them to reverse it which they did. Immmefately switched to coach net. No worries since.

Bird Freak wrote:This change happened months ago. They want more MONEY!!!Think it changed (terrible memory, sorry) in 2017-2018 - you needed to upgrade for a few extra bucks to Platinum coverage for motorhomes, but the lower (normal RV) coverage was still good for towables. I had just renewed for 3 years just before the change, but they said I would still have motorhome coverage for that period.

WARNING : Good Sam Roadside has changed | Good Sam Community

13 Replies

Good_Sam_Care_T
Explorer II
Jul 13, 2020
Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Good Sam Care Team
Good_Sam_Care_T
Explorer II
Jun 29, 2020
Hello JR51,

Thank you for your time, we apologize you have not received any documents regarding your Good Sam Roadside Assistance membership. Please provide your contact number and we will look into this matter further.

Thank you,
Ella
Good Sam Customer Care Team
Edd505
Explorer
Jun 27, 2020
Good Sams is for New Campers don't know better
Maryh
Explorer
Jun 26, 2020
Dear New Member!

Welcome to the Good Sam family. Please direct message me and I will make sure someone calls you and gets you taken care of.

Sincerely,

Mary
JR51
Explorer
Jun 26, 2020
joined good sam roadside assistance online in may and still have not recieved any paperwork as requested and was told to use my temporary card which says its not valid. Not happy with service and my online questions go unanswered. After reading previous posts I guess its time to check out Coachnet.Whats up with this Marcus Lemonis?
Las_Vegas_Proud
Explorer
Jun 26, 2020
I have had coach net for several years and they have been top notch. Good Sams is sneaky about things.
Edd505
Explorer
Jun 22, 2020
ferndaleflyer wrote:
Got to be careful with that outfit---I also changed to Coach Net

5 years plus with Coachnet, great service!
ferndaleflyer
Explorer III
Jun 21, 2020
Got to be careful with that outfit---I also changed to Coach Net
MDKMDK
Explorer
Jun 20, 2020
Bird Freak wrote:
This change happened months ago. They want more MONEY!!!

Think it changed (terrible memory, sorry) in 2017-2018 - you needed to upgrade for a few extra bucks to Platinum coverage for motorhomes, but the lower (normal RV) coverage was still good for towables. I had just renewed for 3 years just before the change, but they said I would still have motorhome coverage for that period.
Reisender
Nomad
Jun 20, 2020
Good Sam is sneaky. We noticed a credit card charge from them. Called them up and they had automatically renewed us without authorization. Told them to reverse it which they did. Immmefately switched to coach net. No worries since.