what good is the plan if you can't get an appointment?

We purchased our RV at Camping World a year ago, and purchased the Good Sam extended warranty insurance. We are unhappy campers because all three Camping World service departments anywhere near us (up to 3 hours drive) are booked solid. The earliest we could get our 5er in for repair is three weeks, and we already know from past experience that's only the beginning. Last summer they had our 5er for almost two months off and on, because each repair had to inspected, approved for repair, and parts ordered, some of which took several weeks to be ordered and delivered properly. It was an awful experience and we don't want to have it repeated again. We are fearful of making an appointment because we don't want to lose our summer travel time like we did last year. Just an aside....even getting to talk to someone in the Camping World service dept is a test of patience. It took us numerous left messages (they are always too busy to answer phone)before they called us back.