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hotjag1's avatar
hotjag1
Explorer II
Sep 25, 2014

1st time using Coach-Net

I switched to Coach-Net emergency road service last March. Had the opportunity to use their service today when my coach lost all air pressure in about 2 minutes.
I was able to go about a half mile and pull off in a lumber yard parking lot.

Called Coach-net, gave them all pertinent information and then they had me talk to a tech to see if I thought a mobile repair service could solve the problem or if I wanted a tow truck. Since I lost air so rapidly and I could hear a major air leak coming from the rear of the coach, I opted for a tow truck.

They found a couple of repair facilities 50 miles from my location, but those 2 shops wouldn't be able to look at the MH for almost 2 weeks. I told them that wasn't going to work for me, so they called another shop about 150 miles away that could look at the MH the next day.

I was very happy to see that they would tow the MH an extra 100 miles just so I could get the repairs done in a timely manner. The tow truck arrived about 90 minutes after the phone conversation. The driver spent almost two hours locating the leaks and making temporary repairs to two air lines. He then disconnected the driveshaft, and the MH was on it's way to the repair facility.

Just wanted to let everyone know that I am pleased with my 1st experience with Coach-Net.

14 Replies

  • I would not recommend using the Progressive emergency road service. I had a very bad experience with them. Seems that they don't want to pay the going rate for a tow truck, so they have a VERY hard time getting one to come out. I had cancelled my Coach-Net plan and used the Progressive because it was much less expensive. After that experience I immediately went back to Coach-Net.

    As an aside, I like their insurance, and have had them for quite a few years, but I would not recommend using their emergency road service.

    Ed Headington
  • We have been looking at what Coach-Net offers as we pick up our first rv on Friday. I had no idea Good Sam was linked to Allsate the way they are. From what I have been reading on here Good Sam is not a good choice for us.

    We are also looking at Progressive due to the fact our rv will be insured through them. We shopped around and they had the best rates for the most coverage. We will see what they offer us for emergency breakdown.
  • The mobile technician may have been the most expediant solution. Most are very good. If they couldn't get you going, they would have then towed you to a repair facility. Sounds like the tow truck operator may have found what was leaking in order to unlock the brakes to tow.
  • The fact that you can talk with a technician is the main thing that sets CoachNet apart from the other road service providers. Glad things worked out for you and I hope the repair is inexpensive.