Toddoo,
Last summer my wife and I were travelling to Shawnee, Oklahoma from Virginia and we experienced a similiar situation to yours. Our smartwheel pod, on the right-side, that controls the windshield wipers became inoperable. Once we arrived at our destination, I contacted technical support at this link
http://www.vipwheels.com/ and talked with a very helpful specialist well versed on the smartwheel.
He asked me several pinpointed questions in regard to actually what was happening and the conversation resulted in me ordering, and having fedexed, a new complete smartwheel pod mechanism. The "pods" are not separate and must be replaced as a pair even though my left-side pod was completely functional. I removed the "old" and installed the "new" right in the campground and that process corrected my issue.
May I suggest you contact them and they will even assist you with any troubleshooting that may be necessary.
Best of luck.
