Forum Discussion
j-d
Jun 27, 2016Explorer II
Do your 12-volt-DC items like overhead lights, roof vent fans, work?
I tried to look up 2017 Redhawk Owner's Manual and apparently Jayco doesn't have it online. The 2016 Manual says you DO HAVE an ATS (Automatic Transfer Switch), so that explains why microwave works running the generator. If Generator is running, the ATS will supply the coach from the Generator even if the Shore Tie Cable is plugged into a working campsite outlet.
I ask about your lights and fans because you also have a Battery Disconnect Switch. If your A/C has a wall thermostat, it needs Battery Voltage to run the A/C. The A/C, the Furnace, and the Fridge are all like that. They USE 120-volt-AC power (or LP Gas), but they are CONTROLLED by 12-volt-DC.
On our older Jayco, I can plug into Shore Tie, OR run Generator, and still NOT be able to turn the Fridge or Furnace on till I turn the Battery on. (Didn't say A/C because we don't have wall controls. It's like an old window shaker with two knobs, 12-volt-DC not needed.) Just wondering if something like that is going on with you. Make sure Battery is ON, Generator is providing power to something like Microwave, press TEST on your Monitor Panel and see if Battery shows GOOD (should show Charging) and check again.
There's a Breaker on your Generator 30-Amp feeding entire coach through ATS. Also should be a 30A Main and 20A A/C Breaker in your Load Center. The one on the Generator's a little hard to find. Ours is on the side of the panel the Switch is in. But if you can run the Microwave, Generator and Main should be OK. Find the 20A A/C breaker and cycle all the way to Off then back ON.
You should be getting at least FAN on your A/C. If you've interrupted its power, the Compressor (Cooling part) will time out for a few minutes.
Have you called your Dealer or Jayco? I really think the problem is simple, some switch, breaker or setting out of place.
I tried to look up 2017 Redhawk Owner's Manual and apparently Jayco doesn't have it online. The 2016 Manual says you DO HAVE an ATS (Automatic Transfer Switch), so that explains why microwave works running the generator. If Generator is running, the ATS will supply the coach from the Generator even if the Shore Tie Cable is plugged into a working campsite outlet.
I ask about your lights and fans because you also have a Battery Disconnect Switch. If your A/C has a wall thermostat, it needs Battery Voltage to run the A/C. The A/C, the Furnace, and the Fridge are all like that. They USE 120-volt-AC power (or LP Gas), but they are CONTROLLED by 12-volt-DC.
On our older Jayco, I can plug into Shore Tie, OR run Generator, and still NOT be able to turn the Fridge or Furnace on till I turn the Battery on. (Didn't say A/C because we don't have wall controls. It's like an old window shaker with two knobs, 12-volt-DC not needed.) Just wondering if something like that is going on with you. Make sure Battery is ON, Generator is providing power to something like Microwave, press TEST on your Monitor Panel and see if Battery shows GOOD (should show Charging) and check again.
There's a Breaker on your Generator 30-Amp feeding entire coach through ATS. Also should be a 30A Main and 20A A/C Breaker in your Load Center. The one on the Generator's a little hard to find. Ours is on the side of the panel the Switch is in. But if you can run the Microwave, Generator and Main should be OK. Find the 20A A/C breaker and cycle all the way to Off then back ON.
You should be getting at least FAN on your A/C. If you've interrupted its power, the Compressor (Cooling part) will time out for a few minutes.
Have you called your Dealer or Jayco? I really think the problem is simple, some switch, breaker or setting out of place.
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