Forum Discussion
Trap
Jul 12, 2016Explorer
1fatboyr wrote:
We have had enough. Bought 2016 American Coach Dream from Lazy Dayz in January. The first day the troubles started. Water leaking out the underside of coach, (pipes were not sealed together), the next day the shower wall fell off. Lazy Days did nothing, said it was between us and the factory. (We had not owned it for a day yet). Drove to factory, they fixed it. Left factory 2 weeks later. Since then the coach has been falling apart. Some of the problems. Water again leaking from the underside of coach, water leaking from the Aqua Hot, water pump sounds like it is taking off, trim has fallen off while driving, mud flap fell off and got dragged on highway, bed frame fell apart,floor tiles cracked, the air conditioning leaks water into the ceiling light and air vents (my guests have not been impressed), the drive train shakes the tag looses air pressure, the ignition switch fell apart (had to crawl under dash to start engine), along with all the little things you expect when you buy a new coach. What I am getting at here is, American Coach should not have let this or any other coach go out the door in such condition. The American Dream is their magazine advertising unit for many pictures. I would like to show all my pictures to anyone interested in buying from this company. I feel they should have to buy this back, without going into the legal system to get it done. What do you think?
At this time I would forget about LazyDays and take it back to the factory repair center (they are much better equipped to deal with all of your problems), document everything, keep records of everything they fix and we're suppose to fix. Ask them to assign someone to your case file, that you can deal with in the future if there are more and or reoccurring problems.
Keep after them, if it spends to much time in the shop, make sure they extend your warranty for at least that much time (they shouldn't hesitate to do this). Stay on top of them and keep pushing to get it as it should be or else let them know you expect them to replace it.
Biggest thing is to stay on top of it and keep really good records. I would give them a chance to fix everything first, before involving a lawyer.
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