Just Cruzzin wrote:
I had the bad experience of retracting the driver side slide while the
seat was not clear and bent the driver seat, good lord now what. I
returned our new (3 week old) Open Road back to our dealer "Mike
Thompson's RV" in Fountain Valley CA only to find out 3 days later
their quote to repair is $2200.00 "WHAT?" So our extend warranty only
kicks in after the first year. So we decided to call BoB Tiffin in Red
Bay and I was quite surprised to get him on the phone. We explained
what happened and BoB Tiffin said he would send a new driver
seat to them at "no" cost to me. I can truly say BoB Tiffin is a
standup businessman we surly lucked out buying a Tiffin coach. I can
tell you our next upgrade will be another Tiffin,
so Thank You BoB Tiffin.
:C:C
I wonder what Randy Potts would have done?