BoB Tiffin "Standup Guy"
I had the bad experience of retracting the driver side slide while the seat was not clear and bent the driver seat, good lord now what. I returned our new (3 week old) Open Road back to our dealer "...
Forum Discussion
When we were looking to replace our last mh customer service from the manufacture was at the top of our must have list. We researched for about two years looking for the right floor plan. Everything we heard/read pointed to great support from Tiffin.
We found the floor plan we wanted it was a used 2012 Phaeton 40QBH. Shortly after purchasing it one of the HWH jacks failed. We made a trip to Camp Red Bay to get some minor problems taken care of. While there they took care of all the minor issues, replaced the jack and jack control panel control board and reinforced the driver's front slide floor.
We are the second owners and well out of the warranty period.
Total cost for all repairs $0!
I think you will be hard pressed to find better customer service!
We found the floor plan we wanted it was a used 2012 Phaeton 40QBH. Shortly after purchasing it one of the HWH jacks failed. We made a trip to Camp Red Bay to get some minor problems taken care of. While there they took care of all the minor issues, replaced the jack and jack control panel control board and reinforced the driver's front slide floor.
We are the second owners and well out of the warranty period.
Total cost for all repairs $0!
I think you will be hard pressed to find better customer service!
