I had the bad experience of retracting the driver side slide while theseat was not clear and bent the driver seat, good lord now what. Ireturned our new (3 week old) Open Road back to our dealer "MikeThompson's RV" in Fountain Valley CA only to find out 3 days latertheir quote to repair is $2200.00 "WHAT?" So our extend warranty onlykicks in after the first year. So we decided to call BoB Tiffin in RedBay and I was quite surprised to get him on the phone. We explainedwhat happened and BoB Tiffin said he would send a new driverseat to them at "no" cost to me. I can truly say BoB Tiffin is astandup businessman we surly lucked out buying a Tiffin coach. I cantell you our next upgrade will be another Tiffin,so Thank You BoB Tiffin.:C:C

Yep. Heard similar good things about Bob in the past. Stand up guy! Very rare

I read others stories like this about Mr. Tiffin. He has a very good reputation here.

Stories like this is one of the reasons that I purchased a Tiffin motorhome.Their tech support guy has helped me solve a couple of problems, both by calling me on the phone, and replying in an email.

Now that's a nice story with a happy ending. We like our Tiffin too.

I was attending the Hershey RV show a few years ago and met Bob ... He was sitting in a motor home and we had a great conversation.. He and his wife stayed 4 sites down from us at the campground and he would be seen sitting at a neighbors campfire with them ,or at their picnic table chatting...just because... You just don't see that anymore ..

BoB Tiffin "Standup Guy" | Good Sam Community

Dog_Folks
Explorer
Mar 31, 2015
As it clearly was your fault for the damage, Mr. Tiffin went WAY above and beyond what would normally be expected. Bob Tiffin has done this a number of times, as reported here.

If I had the money, a Tiffin would be my choice. Hands down.
AllegroD
Nomad
Mar 31, 2015
Good for you.

I had the pleasure, though under less than pleasurable conditions, to talk to Bob twice and he called back twice, had his assistant call me and he resolved the issues very quickly and well.

We are very happy to have our 36LA and the backing of Tiffin.
RV_CONUS
Explorer
Mar 31, 2015
hotjag1 wrote:
Stories like this is one of the reasons that I purchased a Tiffin motorhome.
Their tech support guy has helped me solve a couple of problems, both by calling me on the phone, and replying in an email.

DiTTo!
10forty2
Explorer
Mar 31, 2015
Awesome story and testimony! It will definitely make me take a look at Tiffins when it's time to upgrade.
ford_truck_guy
Nomad
Mar 31, 2015
I was attending the Hershey RV show a few years ago and met Bob ... He was sitting in a motor home and we had a great conversation.. He and his wife stayed 4 sites down from us at the campground and he would be seen sitting at a neighbors campfire with them ,or at their picnic table chatting...just because... You just don't see that anymore ..
kalynzoo
Explorer
Mar 31, 2015
Now that's a nice story with a happy ending. We like our Tiffin too.
hotjag1
Explorer II
Mar 31, 2015
Stories like this is one of the reasons that I purchased a Tiffin motorhome.
Their tech support guy has helped me solve a couple of problems, both by calling me on the phone, and replying in an email.
ScottG
Nomad
Mar 31, 2015
I read others stories like this about Mr. Tiffin. He has a very good reputation here.
2bzy2c
Explorer II
Mar 31, 2015
Yep. Heard similar good things about Bob in the past.
Stand up guy! Very rare

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