Door Steps Won't Come In

Do you hear anything? Can you check to ensure power to the switch/motor? Many have an inline fuse on the circuit.

Switch near door turned off function of door system?

If you have power to them and know that is not the problem I expect the plastic bushing have worn lop sided. When our Monaco steps stopped working I found that by pushing in on the steps while they were trying to close they would work a while longer. When I got home I took the 12 volt motor off and replaced the bushings. Worked like a charm after replacing.

Had the same problem last year. It was the magnetic switch in the door that tells the system that it is closed. The magnet had fallen out into the door. Was able to fish it out and glued it into it’s carrier.

Yes, check the switch by the door.

Have someone operate the door while you are listening to the switch underneath the step. If it clicks, it is the motor. tap the motor with a hammer while they continue to operate the door. if no click, check the switch or the controller.

Doug

yes - confirm the door switch magnet is in place! simple quick fix if its not. We had that problem and spent hours trouble shooting the step motor etc until we finally noticed the magnet was missing. That was last year. Few months ago one of our traveling companion complained his step quit working and he too was checking motor parts etc until we asked if the magnet was there... it wasn't. Problem solved.

Might help to know what brand of steps,model and year.

If they are Kwikee, check the ground, fuses and the on/off switch.

If all is okay, as per Dougrainer, with the engine running, have someone close the door as you tap the motor. If it starts operating, you have found the problem.

Click on the following,Click here.

Use common sense and keep fingers out of the mechinism and your body free of step travel.

You need to disconnect the two wire cord to the motor and remove the three bolts that hold the motor to the gearbox and linkage. Easy to R&R.

If you download the step operators manual, it will give you lots of info. Need the series number and year of manufacture to get the right manual.

Listen to what Doug has said many times..we did and yes it was the Motor. Just order a new one from amazon and fixed it once and for all. It's a easy job to do. We had the motor shipped to the Elks Lodge we were staying at and did it at our spot. So glad for the help :)

Kwikee uses common window riser motors. both Ford and GM depending on the step model.

First... You do not want to be anywhere the steps might go to when the door is opened and closed,

But try this, "Tunk" the motor.. I use the HANDLE of a hammer (hold the head in my hand) a few times then try opening and closing the door again.

1: "The switch by the door"
Old controllers it would indeed lock the steps out or in
new ones lock out only..
Ignition overrides in both cases so if the engine is running and you close the door it SHOULD close.

2: There is a magnetic reed switch in the door jam. Normally about 1/2 inch from the bottom on the latch side where the screen sits.. For some reason the magnet (Which is in the screen door) was not getting close enough. I had to bend things a bit.. Then it worked.