Door Steps Won't Come In

yes - confirm the door switch magnet is in place! simple quick fix if its not. We had that problem and spent hours trouble shooting the step motor etc until we finally noticed the magnet was missing. That was last year. Few months ago one of our traveling companion complained his step quit working and he too was checking motor parts etc until we asked if the magnet was there... it wasn't. Problem solved.

Have someone operate the door while you are listening to the switch underneath the step. If it clicks, it is the motor. tap the motor with a hammer while they continue to operate the door. if no click, check the switch or the controller.

Doug

Yes, check the switch by the door.

Had the same problem last year. It was the magnetic switch in the door that tells the system that it is closed. The magnet had fallen out into the door. Was able to fish it out and glued it into it’s carrier.

If you have power to them and know that is not the problem I expect the plastic bushing have worn lop sided. When our Monaco steps stopped working I found that by pushing in on the steps while they were trying to close they would work a while longer. When I got home I took the 12 volt motor off and replaced the bushings. Worked like a charm after replacing.

Switch near door turned off function of door system?

Do you hear anything? Can you check to ensure power to the switch/motor? Many have an inline fuse on the circuit.