Electric steps only retract with ignition turned on
New RV'er that purchased a 2003 Georgie Boy Cruise Air 3840DS XL this spring and love it. However have run into only a couple of problems on our first trip with it a few weeks back.
On the way down to VA Beach I noticed the step wasn't always coming down when I opened the door, that was kind of hit or miss. Once we got to the campground I turned the step switch on/off (not sure which position it would be labeled) to make the step not retract each time we closed the door.
When we got home and I turned everything off and shut the door to the RV, the step didn't retract, it stayed down. The only way it retracts is if the door is closed and the ignition is turned on (as it's suppose to with the override feature). Then when I turn the ignition off and open the door, the steps go down (like it's suppose to), then I shut the door and they stay down.
I've tried with the switch in both positions - same result. Clearly the motor is working since the steps retract when I turn the ignition on and close the door.
What should I check to see where the problem is? I wasn't sure if the ignition override was on a separate wire or controlled the same way as the door magnet. Wasn't sure if 1 thing could be bad or loose wire but the ignition override would still work.
On the way down to VA Beach I noticed the step wasn't always coming down when I opened the door, that was kind of hit or miss. Once we got to the campground I turned the step switch on/off (not sure which position it would be labeled) to make the step not retract each time we closed the door.
When we got home and I turned everything off and shut the door to the RV, the step didn't retract, it stayed down. The only way it retracts is if the door is closed and the ignition is turned on (as it's suppose to with the override feature). Then when I turn the ignition off and open the door, the steps go down (like it's suppose to), then I shut the door and they stay down.
I've tried with the switch in both positions - same result. Clearly the motor is working since the steps retract when I turn the ignition on and close the door.
What should I check to see where the problem is? I wasn't sure if the ignition override was on a separate wire or controlled the same way as the door magnet. Wasn't sure if 1 thing could be bad or loose wire but the ignition override would still work.
