EZpass help please

Mike and Trish wrote:

rk911 wrote:

Mike and Trish wrote:
...Make sure you load up your EZPass $$ if you're going on many toll roads. You can burn thru a lot of $ in a day.

the Illinois I-pass will automatically replenish itself when the balance reaches a pre-determined level.

Sorry, I should have clarified -- I'm sure they all have that feature, but as I discovered, Delaware (at least) had a bug in their program, as of a couple of years ago. If you burned through all of your balance in a day (not hard to do on turnpikes) and went to a negative balance, the system got confused and cut you (me) off. I couldn't figure out why they didn't just automatically replenish it, but the system wasn't coded right to do that. I tried to explain that to the rep I talked to on the phone, but they didn't get it (or couldn't fix it), so I had to go online and make a manual payment. As long as you don't go negative, it adjusts for greater use, by taking bigger automatic replenishments.

This bug has been fixed. I regularly go in the red when using EZPass roads with the RV because tolls are so expensive. EZPass then notifies me that they're going to raise the level they'll replenish to so as to cover this. We'll then spend a season at home and use EZPass roads very little and they notify us they've dropped the replenish rate down to the old level. I've been though 2 cycles of this so far, but have never been cut off. We've used Delaware's passes for about 6-7 years I think, and have been pleased with their system, and, most of all, their service and charges. Other states are starting to get pricey, and are hiding costs in fees and service charges..