Forum Discussion

TEO's avatar
TEO
Explorer
Nov 29, 2013

Friend with a major problem

WE have a friend who was heading south last week and had the water pump on their Class C fail. When they came out of shopping in Kentucky, there was a flood of coolant under the RV. They had it towed to a local garage and there a new water pump was installed. Due to coolant mixed with the oil, the garage had to change the oil and oil filter also.

With the pump repaired, they headed south again, only to find that they were losing oil at an alarming rate. When they stopped, the side of the camper was covered with fresh oil. They had it towed to a garage in Tennessee and the engine was pronounced dead. A new engine change would run more than $7000.00, which is more than the camper is worth.

I would think that the original garage should bear a good portion of the cost, since it seems that their negligence caused the problem.

Any Ideas???

Paul
  • Ivylog's avatar
    Ivylog
    Explorer III
    The original problem was more than just a water pump. You will not get much symphony here as there's more to the story.
  • Most of the story is missing. If it is a clunker like you said it was garage is no way at faault. DON'T TRAVEL IN SOMETHING UNRELIABLE IMO
  • When you said their was coolant in the oil, that made me think that the engine had a blown head gasket right off the bat. Are you sure they even needed a water pump? Coolant could have been from engine overheat because of a blown gasket. I think their problem was misdiagnosed.
  • I don't see any obviously liability anywhere. As mentioned, the water pump is not related to any sort of oil handling and simply losing oil would not cause an engine to be DOA. Simply stopping and getting towed to a location where the oil leak could be evaluated would have been all that was necessary.
  • TEO wrote:
    WE have a friend who was heading south last week and had the water pump on their Class C fail. When they came out of shopping in Kentucky, there was a flood of coolant under the RV. They had it towed to a local garage and there a new water pump was installed. Due to coolant mixed with the oil, the garage had to change the oil and oil filter also.

    With the pump repaired, they headed south again, only to find that they were losing oil at an alarming rate. When they stopped, the side of the camper was covered with fresh oil. They had it towed to a garage in Tennessee and the engine was pronounced dead. A new engine change would run more than $7000.00, which is more than the camper is worth.

    I would think that the original garage should bear a good portion of the cost, since it seems that their negligence caused the problem.

    Any Ideas???

    Paul


    Was does pronounced dead mean? What kind of engine? What is wrong with the engine. My water pump went out on the road and it did not put any coolant in the oil. I sounds to me like he had more issues than a water pump on the first breakdown.
  • TEO wrote:
    WE have a friend who was heading south last week and had the water pump on their Class C fail. When they came out of shopping in Kentucky, there was a flood of coolant under the RV. They had it towed to a local garage and there a new water pump was installed. Due to coolant mixed with the oil, the garage had to change the oil and oil filter also.

    With the pump repaired, they headed south again, only to find that they were losing oil at an alarming rate. When they stopped, the side of the camper was covered with fresh oil. They had it towed to a garage in Tennessee and the engine was pronounced dead. A new engine change would run more than $7000.00, which is more than the camper is worth.

    I would think that the original garage should bear a good portion of the cost, since it seems that their negligence caused the problem.

    Any Ideas???

    Paul

    one would assume so based on your post however a failed water pump on a gas engine will NEVER result in coolant mixed with the oil so there has to be more to the story somewhere along the line