Hellwig helper. Springs

j-d wrote:
Curious issue... I tried to look up some official (as from Hellwig) install instructions and didn't find them. Hellwig is easy enough to call, and they have a tech support shop. There are also a few YouTube videos. My curious part... Our used 2003 Escapade 31A, had a Hellwig Warranty Card in the owner's manual pack. But no designation what the warranty was for... No Hellwig parts visible. Years later, I noticed the Brochure said 31A came with Hellwig Helper Springs. Went back again, and looked. No trace of such. No Springs, No Brackets, No Marks. I can only presume they were either installed and later removed, or ...never actually installed...

Called and left a message for tech support at hellwig to call me. I just got a call back from a person called Kevin. He was very polite and knowledgeable. He explained to me that based on the weights i gave him that were from the factory, that my helper springs could still be adjusted another 1 - 1 1/2 inches. For max weight support. He said if i went to 2 Inches from the helper spring to the ford spring pack, that would be putting the helper springs at their maximum. He stated that if the coach leaned to one side or the other when the tanks were full to adjust that sides helper springs more to try and even out the coach. (Luckily i dont have that problem) so it would seem that my springs like most of the newer Jayco coaches were NOT adjusted properly for the coach once the full weight was on the chassis. He said that there is no special procedure involved in adjusting the springs, just take the locking nuts off, and tighten the other bolts until the spring is the desired length from the ford spring pack, then put the locking nuts back on, and make sure you do both sides the same, unless your coach leans, then adjust each side as necessary