Forum Discussion
kalynzoo
Jun 24, 2015Explorer
As noted above, insurance companies and extended warranty companies don't fix things or send parts, they authorize and pay for service. Safety first: If the ill fitting windshield represents a safety hazard (probably does since this protects you from flying objects while driving) get it repaired, even if it means at your expense, but document everything. Contact your insurance/warranty company and tell them of your problem with the repair (send an e-mail or fax along with the phone call and also send a written letter). Call and hard copy the repair facility telling them of the danger they placed you in and ask for the appropriate refund (remedy). Write a letter to Good Sam Action Line. (Why not) And Good Luck. I have no legal experience, I am just giving you suggestions as to how I would handle the situation. It may take months to get satisfaction, and you may never be compensated for the poor work. But safety first.
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