Insurance Co hasn't settled claim
On our way to the 2015 Daytona Bike Week, we hit some rough, snow covered roads, and noticed that our driver side glass was cracked from the top down to the left side in a semi-circle. We called our ...
Forum Discussion
Rarely, if ever, do insurance companies CHOOSE the repair company. I've had two windshields replaced in the past year and both times the insurance company has had me choose the repair facility. They're subtle when they ask and their conversations are no doubt recorded.
Sounds like the OP may be in a lose/lose situation. The 'fault' lies in the repair companies court. Also, I highly doubt the "insurance company sent us a new gasket". The OP needs to think through this competently and get his facts straight if he hopes to have a positive outcome.
Finally, from his post it appears he had the repairs done in Florida and lives in Indiana. Assuming the repair company is a one person LOCAL facility, he may have some problem crossing state lines. It sounds to me as if he may have had the wrong windshield installed. One of the first things my insurance company did was have me provide the number(s) imprinted on my broken windshield. They asked me who I wanted to replace it. I chose RV Glass Solutions as they're a nationwide company as is Safelite. They came to the campground in Flagler Beach and installed it in about 45 minutes.
To the OP...who did your install? Who is the insurance company?...Dennis
Sounds like the OP may be in a lose/lose situation. The 'fault' lies in the repair companies court. Also, I highly doubt the "insurance company sent us a new gasket". The OP needs to think through this competently and get his facts straight if he hopes to have a positive outcome.
Finally, from his post it appears he had the repairs done in Florida and lives in Indiana. Assuming the repair company is a one person LOCAL facility, he may have some problem crossing state lines. It sounds to me as if he may have had the wrong windshield installed. One of the first things my insurance company did was have me provide the number(s) imprinted on my broken windshield. They asked me who I wanted to replace it. I chose RV Glass Solutions as they're a nationwide company as is Safelite. They came to the campground in Flagler Beach and installed it in about 45 minutes.
To the OP...who did your install? Who is the insurance company?...Dennis
