Forum Discussion

AikenRacer's avatar
AikenRacer
Explorer
Oct 27, 2018

Kwikee step issue

My class A steps (2) were staying open. The door magnet is ok. I could hear the motor running but no step movement. I got underneath, pulled the motor off and verified that it and it's gear were moving in sequence with the door open and shut. All was ok. It appears that the main gear was jammed up against the stop. I got if freed and the steps swung ok. I put everything back together but now the motor runs but the gear on the motor isn't turning. It did fine when I test ran it by itself. I am thinking that maybe there is a problem with control module but not sure. Any comments or suggestions? Thanks!
Class A
  • RLS7201's avatar
    RLS7201
    Explorer II
    Oct 27, 2018
    Under the motor gear are 3 cushions to absorb the start and stop shock. I suggest they are collapsed. Remove snap ring on shaft and pull off gear.
    Link to cushions.

    Richard
  • dougrainer's avatar
    dougrainer
    Nomad
    Oct 27, 2018
    From your description, you must have a LCI(Coach Step/SCS) step? Kwikee steps, all the gear teeth are internal and you cannot see them. LCI steps the pie shaped external gear is visible. The control module has nothing to do with IF the gears on the motor turn. True for both brands of steps. If LCI or Kwikee, you need a new motor. Doug
    LCI parts
    motor
    https://store.lci1.com/motor-for-all-steps-electric

    pie shaped gear

    https://store.lci1.com/gear-unit-single-double-electric-steps

    PS, good luck finding a aftermarket LCI motor that is cheaper.
  • garyemunson's avatar
    garyemunson
    Explorer II
    Oct 27, 2018
    Those LCI motors sure look just like 1993 Ford pickup window motors. Think I'd check at Autozone or Oreilleys.
  • AikenRacer's avatar
    AikenRacer
    Explorer
    Oct 27, 2018
    When I pulled the motor off and ran it, the small circular gear on the motor turns as the door is opened and closed. But once installed, I can hear the motor run but the small circular gear doesn't turn....????
  • dougrainer's avatar
    dougrainer
    Nomad
    Oct 27, 2018
    AikenRacer wrote:
    When I pulled the motor off and ran it, the small circular gear on the motor turns as the door is opened and closed. But once installed, I can hear the motor run but the small circular gear doesn't turn....????


    Did you remember to install the 2 round washers before you inserted the removable gear? I will bet you lost them. The 2 washers are installed over the shaft and then you insert the gear and pin. Those washers come off with the gear and fall off if you do not take care to secure them. Doug
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    Oct 28, 2018
    Sounds like a sheared pin or broken shaft on the motor. You are going to have to pull the motor off the transmission and inspect the gear

    This is a worm gear it should turn. If not. Gear not engaged to shaft or shaft not shafting. (Turning). but if you hear the motor running. Well that limits it to Gear not engaged. Never heard of that happening before on those motors.

    The bad news. You may need to buy a new motor (Very expensive for OEM)
    the good news: it is a very INexpensive Window riser motor you can get at Auto-parts-r-us type places (Long list of auto parts stores omitted).
  • AikenRacer's avatar
    AikenRacer
    Explorer
    Nov 03, 2018
    Ordered a new motor from Amazon for $85. Installed and now works great!
  • ferndaleflyer's avatar
    ferndaleflyer
    Explorer III
    Nov 03, 2018
    I got it at Auto Zone for $45.00 with lifetime warranty.....and after about 5 years got a free one.
  • AikenRacer's avatar
    AikenRacer
    Explorer
    Nov 04, 2018
    Went there but they wanted the year and model of the car....well that won't work. We did search the shelves and could not find a match. For the sake of time, I just ordered from Amazon...

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