Monaco Tech Support
We decided to take a trip to Asheville, NC, to see friends and we are traveling with my brother and his wife (their first time visiting Asheville). They are in their new Tiffin Allegro.
We stopped in Crossville, TN, at the Bean Pot RV park. Once we arrived, I realized that we have stayed here before. Nice park, lots of trees but the sites are a little un-level.
I decided to use the air leveling, which is normal if I'm on any surface other than concrete or asphalt and we are on gravel. The sites slant from front to back which means you have to raise the rear pretty high to level.
Our Power Gear/Valid controller was trying hard to lift the rear enough to level. I hit the travel button to start over and there was a fault light that lit up (first time ever).
I thought, well, if I don't get this rectified before morning, we might not be able to leave. It was almost 6PM so I thought I would give Monaco Tech Support a call. They answered and I spoke to a nice guy named Robert.
He walked me through a couple of things. I did pop a fuse which I replaced. He told me to cut off the chassis and house batteries which reset the system. We were up and running!!!
Monaco support is there for you!!! What a good feeling!
MM.
We stopped in Crossville, TN, at the Bean Pot RV park. Once we arrived, I realized that we have stayed here before. Nice park, lots of trees but the sites are a little un-level.
I decided to use the air leveling, which is normal if I'm on any surface other than concrete or asphalt and we are on gravel. The sites slant from front to back which means you have to raise the rear pretty high to level.
Our Power Gear/Valid controller was trying hard to lift the rear enough to level. I hit the travel button to start over and there was a fault light that lit up (first time ever).
I thought, well, if I don't get this rectified before morning, we might not be able to leave. It was almost 6PM so I thought I would give Monaco Tech Support a call. They answered and I spoke to a nice guy named Robert.
He walked me through a couple of things. I did pop a fuse which I replaced. He told me to cut off the chassis and house batteries which reset the system. We were up and running!!!
Monaco support is there for you!!! What a good feeling!
MM.
