Went there to buy a used alpine several years ago. I questioned the condition of the coach and asked please don't make me fly there and not have it be what was represented on the internet and phone. I was told they had never had anyone come to buy a coach and not buy due to it not being what they represented. We went there and found the coach was a consignment, it was filthy, hair in the sinks, vent grills off of the furnace, the driver seat arm rest was broken and pointed toward the floor, most if not all of the seals and gaskets on the external storage doors were coming off and hanging loose. Sales rep said yes they had tried to have the owner detail the unit but they didn't want to spend any more money on it, that the gaskets were a know factory defect but could be fixed. I wondered what other problems this mh had that I couldn't see---so we nixed the deal. Now I did buy another unit from them instead of the one I went to buy originally and am pleased with that purchase. So was it a bait and switch??? I don't know but it sure could have been. I was very disappointed in how they represented the Alpine--still am. Hence the reply to your question. So if it is a used MH that you are considering, do be inquisitive and ask for a lot of pictures before traveling there.