Phoenix Cruiser's
Hi, Who handles the warranty service on the Phoenix Cruisers. From looking at their website, it appears that there is no dealer network. Thanks!
Forum Discussion
- You call the company to discuss your issue(s)
- They advise you to take your rig to your preferred local RV service center
- Phoenix USA pays the bill
On occasion it happens. The people who go through a warranty claim say it works out very well, regardless of where they live. But please don't take my word for it. Ask that on the Phoenix Forum.
We bought our rig in 2007, the 2nd to the last year there was a dealer network, but we bought from afar via internet and picked up our rig at the factory. We never had a warranty claim. We did have a couple of extremely minor things happen that was so very easy to handle myself rather than get someone else involved. One time I needed parts of which the factory sent them to me very quickly. Ten minutes after opening the package, I resolved my issue.
I would not let concern over "warranty issue execution" get in the way if one of their 9 models is right for you.
- They advise you to take your rig to your preferred local RV service center
- Phoenix USA pays the bill
On occasion it happens. The people who go through a warranty claim say it works out very well, regardless of where they live. But please don't take my word for it. Ask that on the Phoenix Forum.
We bought our rig in 2007, the 2nd to the last year there was a dealer network, but we bought from afar via internet and picked up our rig at the factory. We never had a warranty claim. We did have a couple of extremely minor things happen that was so very easy to handle myself rather than get someone else involved. One time I needed parts of which the factory sent them to me very quickly. Ten minutes after opening the package, I resolved my issue.
I would not let concern over "warranty issue execution" get in the way if one of their 9 models is right for you.
