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Sully2's avatar
Sully2
Explorer
Jun 29, 2013

Power steps acts crazy

Entry steps acts weird. Sometimes it works properly...other times it only extends about 5 inches and thats it. It always retracts fully...so on the occasions it doesnt extend fully....you have to close the door and have it go in...then try again. It MAY come out fully that time...OR you might have to close the door 3-4 times to get it to act right..???

Does it need some sort of maintenance or a super good lube job..or ???..Any good ideas?

15 Replies

  • first thought is lub the steps.

    2nd make sure the batteries are fully charged.
  • I think JohnnyT hit the nail on the head. The motor controller monitors the amperage draw of the motor and shut it off when it gets to a certain level. If the stairs need lubrication the motor could be reaching the shut off amperage before they are fully extended.

    The previous generation used limit switches. A lot of motors failed when the stairs either got rusty or hit an obsticle and wouldn't extend far enough to make the switch. The motor would continue to try to move them until it eventually burnt out. Now at least the motor shuts off before it burns out.
  • Gary, My experience has been that lubrication is often the cause of step reacting erratically. You might try a two step process of hitting all the joints with something like blaster then follow up with a quality lubrication... It might take more than one application.

    Johnny