Problem with Extended Warranty

It is not a warranty but a service contract - request for a list of parts or events that are not covered.

even if the thermostat did fail, all it will do is over heat, and the rad cap should release any excess pressure before it blows the rad/ heater core, or hoses... have had many with stuck thermostats over the years, and never blown a rad due to it...

You will probably find that the thermostat IS NOT covered by your extended warranty. In the fine print it will say that if a "non-covered" part fails, and causes damage to covered parts, the claim will be denied. As another example, an oil filter is not covered and if one fails and causes your engine to seize, they will deny the claim.
What you need to do is have the repair shop TEST the thermostat and verify that it is in working condition and did not contribute to the radiator leak.

Your issue is not with WW as they are only brokers. Your issue is with the company that issued the contract. You will, I believe, find WW on your side to assist you with this problem. I had two contracts with them and any claim I had was handled professionally. I did have Jeff assist me with one claim but it turned out to simply being a matter of the 'inspector' not reading the contract correctly. That said, look carefully at your contract. Is it a exclusionary contract? That's one that specifies what's NOT covered. Everything else is. If it is NOT an exclusionary contract you'll find wording similar to "If a covered part fails, due to the fault of an uncovered part, the covered part is not covered". Yeah! that's lawyereze for "you're screwed". This sounds like your situation. Many ppl purchase these contracts based on price alone and rarely read the entire thing. WW provided me with a blank copy of the contract so I could read it thoroughly prior to purchase. As with any contract, it is buyer beware. I know this is like closing the barn door after the horse has escaped but it's important to know for any future claims. Adding the exclusionary clause ran me an additional $75 when I purchased it, and WW may be able to assist you in adding it to your existing policy if it's not there. Be sure to follow ALL the terms of the contract PRIOR to having repairs done or they'll walk. WW will be your friend, the warranty company will not. Best of luck..Dennis

We have Wholesale Warranties for our 5th wheel. Have made numerous claims with them. Never any problems if following their glidelines. Guess we've been lucky so far

This is a duplicate post.

http://www.rv.net/forum/index.cfm/fuseaction/thread/tid/29888829.cfm

Typically they try to deny all extended warranty claims. Especially the ones that are expensive. Even if it is covered they hope you will just go away and pay it yourself. How can anyone assume that the thermostat just went bad without overheating the engine and giving you some type of overtemp indication.
I once had a thermostat stick shut on a 90 degree day in Florida and it never caused my radiator to leak.
If that thermostat was bad and you kept driving you would loose a head gasket way before it would rupture a radiator with a fan blowing across it.
Most extended warrantys are a waist of money

"I have a 05 Monaco Cayman 36PDQ and going across western AZ and my radiator developed a leak. Right now am at a repair shop in Quartzsite (been here a week and the build time is another week) when Source Eng. builds me a new radiator."

Something doesn't sound right. You have a 14 year old diesel pusher. They usually come with a very heavy duty radiator from the factory. Why do you need to "build a new radiator" if all you have is a leak? Usually those can be repaired. Pictures would be helpful.


"Are all warranties a rip-off? My radiator springs a leak and somehow it is my fault."

Having your radiator spring a leak may not be your fault. Not reading the terms and conditions spelled out in your extended warranty? That's definitely your fault. Sorry for your inconvenience. Unexpected road repairs are rarely looked forward to. I hope you get it economically repaired. No, not all wholesale warranties are a rip-off, but, many don't cover what you think they do with a cursory reading. Fine print, asterisks, and footnotes are important!

Chum lee

it’s likely on you to prove it was not the thermostat. the repair shop nay be able to provide a wriiten statement to help you. beyond that this is a primo example of why the majority of these insurance policies are useless. sorry for your trouble. good luck.