warranty secrets revealed
Took me several motor homes and many years - but it finally dawned on me that the manufacturers have it figured out pretty well. Offer a one year warranty - build in a few relatively minor problems - ...
Forum Discussion
Tntman wrote:
...
You bought a Tiffin motorhome, Bob Tiffin WILL take care of ANY problems you may have PERIOD. ...
Unfortunately, that is not my experience. A few years ago, we purchased a used 2003 Phaeton 40RH (which might make it more of a 'pre-04' as the 40RH wasn't listed a model available in 2003). Last summer, I noticed that it suffers from the wet bay problem but unfortunately Tiffin will not repair it since it is older than 8 years old and they only repair 04s and up (they tell me 03s were constructed differently and did not suffer the problem ...)
I understand that Tiffin certainly doesn't have to repair my unit but on the other hand, I don't think anybody will disagree that it's a design / manufacturing defect and since they don't actually contact owners to inform them of the problem and instead only fix it at their cost when the owners notice and ask them to fix it, I would have not expected them to impose an strict age limit. Is it unreasonable to expect that a motor home costing over $150k should last more than 8 years?
