tarnold
Sep 01, 2017Explorer
Roadmaster RSSC
I'll start a new post to keep things in order as questions were asked in another post. I have a RSSC mounted on my 97 E350. Works and operates great now, but let me explain a problem I had. First let me say their tech support is great! Prior to a trip and doing an under carriage inspection I saw that the spring at the end near the ubolts on the drag link, had slipped over the washer that enables it to stretch. (Hard to explain this). Called tech support and they told me how to put the spring back as it should be. Remounted the RSSC and pulled right out again. When I mounted the unit originally there was a clearance issue and I called Roadmaster, keeping this short they said I could mount the unbolt bracket 180* the other than normal way. When I removed the unit the second time, I noticed wear marks on the spring where it had been rubbing against the end of the ubolt. I think somehow the spring snagged on the end of the bolt and pulled it loose. I have spoken to Roadmaster about what might be a problem. So the good part is Roadmaster overnighted me a brand new unit to a camp ground I would be staying at. I mounted the u bolt bracket in the "proper orintation" though it could fit better. No problems so far. They wanted me to send back the old unit for inspection, which I did. Very good service.
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