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Blaise's avatar
Blaise
Explorer
May 27, 2022

RV steps don't retract when engine is started

I just got my rig out of the shop for some maintenance, and on my way home (almost all the way home), I noticed that the steps were not retracted. I drove 25 miles on the highway without seeing that - that's on me.

The steps have 2 modes - (1) auto open and close whenever the screen door opens and closes; and (2) stay open ignoring the door opening or closing. But when in this mode, starting the engine causes the steps to retract. At least they USED TO work that way.

Starting the engine no longer causes them to retract when in mode 2. So mode 1 works as it always has, but mode 2 only partially works. The steps stay open no matter what.

I've had the rig 6 years, and this is the first time I've seen this behavior. I'm pretty sure they worked properly when I dropped the RV off at the shop (2 months ago!), I almost always have the steps set to mode 2, and I think I remember the steps sliding out when I arrived at the shop to drop it off. But to be honest I can't swear to that.

When I picked it up, the door was closed and the steps were out, so it was definitely in mode 2. They just didn't close when I started the engine and drove away.

Anyone ever see this type of behavior, or can hazard a guess as to what might be causing this problem?

Thanks!
  • StarkNaked wrote:
    Check to make sure the magnet that controls the door switch is still in place.

    If the magnet is missing, the system will think the door is still open.


    I believe he stated that the steps extended and retracted when the wall switch was on, which means the Magnet is working. IF they do NOT, then yes, his door magnet switch is the problem. Doug
  • Check to make sure the magnet that controls the door switch is still in place.

    If the magnet is missing, the system will think the door is still open.
  • When my steps would not retract with the ignition key on, it turned out to be the step control module which is part of the step motor assembly.
  • Under the step at the 4 wire connector is a YELLOW wire. THAT wire must have 12 volts when Ignition is ON. IF it does NOT, then that fuse is blown ands usually located at the LF fuse panel in front of the LF tire in that compartment. The Yellow HOT wire is what tells the step to retract when engine ON and the entry door closed. The entry door MUST be closed for the Ignition override to work. Doug
  • Yup, good idea! I just started paging through the manual ...
  • Look up the operation/maintenance manual for your step. Generally there is a wire for the engine running and wires for the door closed. Wiring, connectors, fuses, controller etc are all suspect.