Forum Discussion
rgatijnet1
Jan 20, 2014Explorer III
Did you call the 800-448-7825 number in the recall? They have an 800 number to deal with the recall because other employees probably do not know the procedure and are not authorized to deal with it. If you do a search online you will find that Navistar took care of other people's coaches so I'm not sure why they would single you out to ignore. Perhaps the recall letter came while you were traveling. There is also a toll free number for the NHTSA.
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