I have a 2014 tiffin open road model, went to the barn to check on the coach, and the steps went down fine, when I went to leave I noticed that they hadnt retracted all he way, stuck out maybe two in...
Put a new motor in it. They do go bad as I have replaced mine twice.....last one cost $45 at autozone. Make sure you put the pin in the top side of the gear as it keeps the gears aligned.