step

Should be a switch near the door.
Along with the step, there may also be switches for chassis and house which could be affecting it.

The step will come out once when you shut off the engine and open the door. It's a safety feature, so you don't step out and fall down.
After that the step will function in what ever fashion that you have the switches set to.

Richard

RLS7201 wrote:
The step will come out once when you shut off the engine and open the door. It's a safety feature, so you don't step out and fall down.
After that the step will function in what ever fashion that you have the switches set to.

Richard

The step should follow the door when the engine is running. And the switch setting when it's shut off after extending with the first use.

Look for you Battery Control Center box. It is a black rectangular. It will look like the third picture here. https://rvcustomproducts.com/f73-1020
There is a fuse in it. Download the .PDF Block Diagram and it should help.

Kwikee has two different step controllers. With the step extended look at the black box under the top (Techincally the bottom INSIDE) step.
If it is SQUARE or Squarish) it's the "old" one
if' it looks triangular (Really a nore complex 4 sided fiugre. I thin Trapizoid)
It is the new one

What is the difference?

OLD. the DOOR switch was a POWER switch. Though if the steps were extended ignition sense would override to retract. They remained so no matter what.

The NEW the DOOR switch is an OVERRIDE.. it locks the steps EXTENDED (Again unless overroad by ignition sense) NOTE that Ignition sense is not reliable and will often leave 'em out.

Second if the rig is used ... I installed a 2nd override for the door switch. When I activated it it mattered not if the door was open or not. the steps thought the door was closed. I had one reason for installing it and another (later) for loving it. (I highly recommend it)

That's page one

Page two
Different RV's are wired differently
The steps may be hooked to the MAIN (Chassis or engine) battery
or the AUX (House or coach battery

And they may be hooked up before, or after, the disconnect switch.

In most motorhomes there is a bank of switches at the entry door, one of them should activate the steps to stay out. Although some rigs might be wired a bit different they are similar when motor is running, we had the same issue when we purchased our class A last year. After reading the owner's manual we were able to figure out what we were doing wrong, although every once in awhile they can have mind of there own it seems.

wa8yxm wrote:
Kwikee has two different step controllers. With the step extended look at the black box under the top (Techincally the bottom INSIDE) step.
If it is SQUARE or Squarish) it's the "old" one
if' it looks triangular (Really a nore complex 4 sided fiugre. I thin Trapizoid)
It is the new one

What is the difference?

OLD. the DOOR switch was a POWER switch. Though if the steps were extended ignition sense would override to retract. They remained so no matter what.

The NEW the DOOR switch is an OVERRIDE.. it locks the steps EXTENDED (Again unless overroad by ignition sense) NOTE that Ignition sense is not reliable and will often leave 'em out.

Second if the rig is used ... I installed a 2nd override for the door switch. When I activated it it mattered not if the door was open or not. the steps thought the door was closed. I had one reason for installing it and another (later) for loving it. (I highly recommend it)

That's page one

Page two
Different RV's are wired differently
The steps may be hooked to the MAIN (Chassis or engine) battery
or the AUX (House or coach battery

And they may be hooked up before, or after, the disconnect switch.

NONSENSE!!!!!!

All Kwikee steps have a last out feature. That means regardless of Ignition or the Step On/Off switch(old control. box or newer), the steps will extend if the door is opened. Now, the OP, Are you stating when you state(EVERYTHING OFF) that you have both the Chassis and Coach batteries turned OFF? If so, some OEM's, wire the steps to the Coach and some to the chassis. CHASSIS is where steps are supposed to be connected. But, if the steps are retracted and you have turned off all battery power, the steps will not extend. IF you still have battery power the steps should extend per the Last out feature. Regardless of the interior On/Off switches. Doug

Yep, as Doug said of course. The only time I suggest turning off the battery switches with the steps retracted is in a storage situation where the desire is to leave the steps retracted and the battery switches off anyway. Just watch that first step when exiting... ;)

dougrainer wrote:

wa8yxm wrote:
Kwikee has two different step controllers. With the step extended look at the black box under the top (Techincally the bottom INSIDE) step.
If it is SQUARE or Squarish) it's the "old" one
if' it looks triangular (Really a nore complex 4 sided fiugre. I thin Trapizoid)
It is the new one

What is the difference?

OLD. the DOOR switch was a POWER switch. Though if the steps were extended ignition sense would override to retract. They remained so no matter what.

The NEW the DOOR switch is an OVERRIDE.. it locks the steps EXTENDED (Again unless overroad by ignition sense) NOTE that Ignition sense is not reliable and will often leave 'em out.

Second if the rig is used ... I installed a 2nd override for the door switch. When I activated it it mattered not if the door was open or not. the steps thought the door was closed. I had one reason for installing it and another (later) for loving it. (I highly recommend it)

That's page one

Page two
Different RV's are wired differently
The steps may be hooked to the MAIN (Chassis or engine) battery
or the AUX (House or coach battery

And they may be hooked up before, or after, the disconnect switch.

NONSENSE!!!!!!

Exactly what is nonsense about it. They changed in the early 2000's from the old "Power" switch to the new "Override"
IN fact when I got my motor home in 2005.. The Demonstration had the old squarish Kwikee control with the POWER switch

The Delivered unit had the new one with the OVERRIDE.

On the demo unit the steps did not extend till the salesman flipped the switch.. On mine.. they extended whenever you opened the door.