Steps won't close urgent

I know nothing about the motorhome electrical system but everytime I hear about failures when using 12VDC would make me to insure the 12VDC feeding the motor was good.

Especially when you state it was working good for a coupe of weeks then slowly quit.

Perhaps the charging of the battery that provides power for the steps is not up to snuff... If the battery is down in charge you can always nose up a car battery to it and hookup some jumper cables...

Again I know nothing about the way motorhome's electrical systems are used - just a thought here...

Grinding of gears doesn't sound good however... Maybe low battery voltage caused that to happen when under load????

Roy Ken

Batteries are fine fully charged.we are plugged in for power also. Odd thing is at the same time this started last night my door stuck and I had to push hard to open it. Door is fine now but step is worse. Still waiting for good Sam service to call back, on phone with Camping World right now hoping they can help..hubby just can't get the pin to come out..got it moving very slightly but not much.

Be sure to unplug the motor
Should be able to jiggle the steps and work the pin loose
Three or four bolts hold the whole motor and gear assembly together
Those can be removed if needed
I replaced both motor and gear box about a month ago

Talked to service at CW and he told hubby how to work the pin loose. They are going to look at it when we can get there today....said it sounds like motor for sure which is what we figured...really sucks on brand new MH. Service guy John was very helpful so hope they can fix motor today for us.

One thing that can cause problems like that, always make sure the steps are all the way out and stopped before stepping on them. weight while moving puts a lot of pressure on motor and gears..

Make sure the 12VDC power is REMOVED from the motor BEFORE trying to release the steps. If they ACTIVATE while your hand/fingers/arm is in there you might be making a trip to the emergency room instead of the border....be careful around parts that are supposed to move and are not.....Dennis

mygsds wrote:
Hubby got cotter pin out but can't get the pin to move so we can bungee them up.
Pat

If you use a screw driver and hammer you can punch the pin out - then the step will swing smoothly.

ksg5000 wrote:

mygsds wrote:
Hubby got cotter pin out but can't get the pin to move so we can bungee them up.
Pat

If you use a screw driver and hammer you can punch the pin out - then the step will swing smoothly.

Sounds like the pin is under tension and your trying to trip the trap.

mygsds wrote:
Brand new MH 2015 Bounder. Drove it over 1500 miles from Florida no problem. Then last night at campground steps won't close..motor makes loud grinding noise..at first they closed 2/3 now not moving at all. Planning on stopped at Camping World in an hour but need to drive now..any ideas?
Pat

If all else fails, would it really be that much of a problem to just drive it with the step out. I mean be careful of where you go, but it's not like it's never been done before and for a long ways down the road for some of the unknowingly.
We had ours going in and out for quite some distance on CA Rt 1 with no ill effects and until we were able to work on it.

X2 just drive with it out to a service place just be aware it's out don't get too close to something ... You'd prob take out the mirrors too got that close