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tkranz's avatar
tkranz
Explorer
Sep 25, 2013

Stone chips in windshield

Picked up a second stone chip in my windshield today. Small and no cracks radiating, but a good chip. I have always been skeptical of those mall salesmen asking, "any cracks or chips, Mr?"

Would be interested in any comments on the options for treating a windshield glass chip, beyond just living with it.
  • Have about 13 or so chips in my 14 year old Tropical motorhome with 130000+ miles. I have repaired them all with kits I have bought at part stores. None have spread into a crack and thankfully none are a problem to visibility (or screwing up the great view from a class a seat. Hate the thought of replacing winshields and so far have not had to.
  • Repairs turn out better if dirt and moisture are kept out of the glass. Cover the spot with some tape to seal it until you get the repair done.
  • X2 for Safelite, that's who we would use.. Saw them fix one in Florida last winter, if you didn't know where it was you couldn't find it.. There was two spots one windshield.. Mike Mathews..
  • mscamping wrote:
    X2 for Safelite, that's who we would use.. Saw them fix one in Florida last winter, if you didn't know where it was you couldn't find it.. There was two spots one windshield.. Mike Mathews..


    X3 For SafeLite. I used them twice (on two different windshields). They did a great job and my particular insurance covered 100%. They came right to my office and did the repair while I was in work. You couldn't see the repair unless I pointed it out to you, and even then it was barely visible.
  • We have had many chips repaired Alaska to CA and several in FL. We took the car into a place in Yuma and in Canada but all the MH chips, they came to us. No charge with GMAC, Geico, or National Interstate.
  • After reading this post, I decided repairing a 2-year-old windshield chip was overdue.

    I went to Safelite’s website and tried to get a quote, only to learn they wanted my contact info so they could call me. The salesperson called and needed the info all over again.

    One thing she said was Safelite's resin was the best of 16 types tested by an independent lab. However, she couldn't provide a link, and there's no documentation about that on the website.

    After more sales talk, I told her I only was interested in a quote. She told me $99 plus material and tools. What? The "material and tools" charge she said was for the resin and the tools they used. I guess the 1 cc of resin they used must be very pricey and that their 'tools' must wear out very often, right? Already I don't like the business practices of Safelite but their product is said to be good.

    I called my insurance agent and she said windshield repairs were covered under FL law with no deductible and that State Farms uses a company, Link Services, to coordinate the repair with a repairer of my choosing.

    I then used Link Services to schedule a repair with Safelite at my home.

    Two items of interest:
    The repair has to be done to the customer’s satisfaction.
    Safelite guarantees the repair for life of the vehicle.

    I'll repost how it works out.
  • Actually, although Safelite is getting a lot of props for coming to the site, I got the same service from my local guy down the street. I think that's pretty much standard for a chip repair.
  • BobOB1775 wrote:
    I had a windshield replaced in our Savana van last year. I asked the technician about those guys at the Malls who repair the rock chips. He said they don't do the best job and actually charge your insurance company. He said that most companies like his will repair chips for free for the life of the window that they installed. He said the glass installers use a much better repair product.


    I will have to agree with this post, my wife had a chip repair done at a local car wash and the chip is more noticeable now then before the work was done, never again hire those fly by night glass repair people.