stress fracture

OP replied early on in the thread..

dad2aprincess wrote:
2015 Holiday Rambler Ambassador 38DBT

Mr.Mark wrote:

dad2aprincess wrote:
A 6 inch or so diagonal stress crack appeared on our brand new (10 day old) RV coming off the bottom corner of the bedroom slide. Is this normal? It looks pretty rough.

What brand of motorhome are we talking about?

MM.

I think its a holiday rambler ambasador, not sure why I know that, but i do

When I had problems with my unit from CW, I had to wait for the issues to be fixed because they contact the manufacturer, send them photos, and wait for instructions on how to proceed. While it took time, they took care of the issues. My hunch is that they have to wait to hear from the manufacturer. It is sad but we have to be patient when issues like this happened. I know, I have been there.

peaches&cream wrote:

MRUSA wrote:
Maybe the dealer would take calls from your lawyer.

Let's see if I read this correctly. You are advising OP to hire a Lawyer and try to force a Dealer (which he did not purchase the unit from) to do work on said unit. Do you think the OP would be satisfied with the work done on the unit? Do you think the Dealer will put the unit in front of their customers that purchased from them, to get OP unit fixed? What if you were the customer that purchased from said Dealer, and Dealer pushes you back to work on a unit that was not even purchased from the Dealer? Take the unit back to the Dealer you purchased it from and get it fixed. I doubt Monaco can force, or even wants to force, the Dealer to work on a unit they have no interest in.

Well all I can say is that a reread of all posts pertaining to this issue might be interesting to you,including the CW performance along with Monaco support in another post.You will then understand the situation a little better.

dad2aprincess wrote:
To update you all, it's now been in shop for a week and they haven't yet completed their diagnostic. They say it will be at least another week before we know anything from Monaco. I'm really upset, but cannot physically pick everything up and move to Indiana right now, so I'm patiently waiting to see what they say. I expect we may end up at the factory eventually, though. One of the slides is crooked and won't come out at all, and the other has this huge crack shooting off it.

I am sad for you. We all have problems with our coaches from time to time, but usually after we have had a chance to come to love the lifestyle and understand what needs to be done.

Following the manufacturer's advice in a case like this is the best route to go. They have more at stake than the dealer. Also, if need be, they have resources to bring it back to the factory for necessary repairs and replacements. Note I said they can bring it back, not you can drive it to the factory. Keep on top of your factory service rep, let him drive CW to get it right. You have a lot in the coach and Monaco owes you a good coach. My coach is over two years old and has never been back to the selling dealer. It has been back to the factory (my choice) and I received excellent service and a couple of good will upgrades, but that is Tiffin, still owned by the founding family.

To update you all, it's now been in shop for a week and they haven't yet completed their diagnostic. They say it will be at least another week before we know anything from Monaco. I'm really upset, but cannot physically pick everything up and move to Indiana right now, so I'm patiently waiting to see what they say. I expect we may end up at the factory eventually, though. One of the slides is crooked and won't come out at all, and the other has this huge crack shooting off it.

I have seen several Monaco coaches but in the longer version with stress cracks. On the shorter 38' HR which this gentleman owns I had never seen or heard of stress cracks. To get a crack on a shorter coach like that either there is something broken on the framing of the superstructure of the coach or somebody put this coach through a road that had one real sharp incline to create a twist on the frame and cause the fiberglass to crack.

While staying at BayLanding in South Carolina a saw a National coach break a windshield and something must have broken to cause such stress. The whole front end cap broke where half of it was like one inch higher then other side. I also saw a American Tradition long coach with cracked windshield.

Monaco has changed so many times in ownership I do not even know what frames or chassis they use. But longer coaches are susceptible to stress cracks on the fiberglass because of the length.

VinCee wrote:
Good advice by all suggesting taking back to the factory. However, if the factory recommended CW, it won't hurt to see what the verdict is on the problem and whether it is indeed the fiberglass that cracked or is it in the gel coat, paint or perhaps even vinyl graphics. I would not let CW do any repair work though until being fully appraised of the problem and the factory suggested fix. Also, if the OP is not satisfied with the answers they are getting, it is amazing what one certified letter from an attorney will do. OP can call local bar association for a referral to a product liability attorney and contact the referral and ask what it will cost for just a warning letter to be sent out.

its most certainly not a "paint Crack" If the gel coat is cracked then so is the FG underlay In my estimation this is a body structure wall crack

Good advice by all suggesting taking back to the factory. However, if the factory recommended CW, it won't hurt to see what the verdict is on the problem and whether it is indeed the fiberglass that cracked or is it in the gel coat, paint or perhaps even vinyl graphics. I would not let CW do any repair work though until being fully appraised of the problem and the factory suggested fix. Also, if the OP is not satisfied with the answers they are getting, it is amazing what one certified letter from an attorney will do. OP can call local bar association for a referral to a product liability attorney and contact the referral and ask what it will cost for just a warning letter to be sent out.

big jim 2 wrote:
While I would be upset if my new motorhome had that crack I have had that identical crack in my 2003 Bounder turbo diesel and other having to keep it sealed I have had no problems and it hasn't moved in six years . I didn't notice it until I had the motorhome a couple of years. When I had it in for service the mechanic suggested I keep it sealed and it sure seemed to work.

Big difference here. Its a 2015 and he saw the crack in the first 2 weeks.One will assume that this crack is a fair amount larger than the one that took 2 years to even notice?
The crack is an issue but to me the bigger issue is WHY did it happen