Whirlpool Gold Error Code 888 888

SPRING STREET wrote:

ArchHoagland wrote:
Get back to us once you've found out what the problem was.

A little update ! Had a service call from Whirlpool last week. Tech comes out and tried to reset by the unplug method to no avail. He ordered both boards, one in the dispenser door and the one in the back of fridge just to make sure he had them both. The next morning I go to the coach and it's working properly and making ice as it should, call whirlpool back and tell them to hold on ordering parts ! Yep ,you've got it , the next morning it's not working so I call them back and have them order the parts! To be continued .....:h

And the saga continues... Get a call from the Whirlpool service center and they informed me the part number W10162500 has been discontinued. Seems like it shouldn't have taken 3 wks. to find that out! Then they told me to call Whirlpool.:h

The part has not been discontinued by Whirlpool, the part number changed.

Part W10162500 substituted to part WPW10162500
Additional Stock is expected 04/22/2016

Did they ever put the rear control board in?

SNOPRO711X wrote:
The part has not been discontinued by Whirlpool, the part number changed.

Part W10162500 substituted to part WPW10162500
Additional Stock is expected 04/22/2016

Did they ever put the rear control board in?

. No they did not, they were waiting for both boards to come in and replace them at the same time ! For a while the refrigerator was working a day then it would go off , then It would come back on, now it is been running for the last five days ! I think I will probably order the high-voltage board for the back and replace it and wait and see what happens ! Are you familiar with changing these boards? And is it an easy job ?

SPRING STREET wrote:

SNOPRO711X wrote:
The part has not been discontinued by Whirlpool, the part number changed.

Part W10162500 substituted to part WPW10162500
Additional Stock is expected 04/22/2016

Did they ever put the rear control board in?

. No they did not, they were waiting for both boards to come in and replace them at the same time ! For a while the refrigerator was working a day then it would go off , then It would come back on, now it is been running for the last five days ! I think I will probably order the high-voltage board for the back and replace it and wait and see what happens ! Are you familiar with changing these boards? And is it an easy job ?

The HV control on the back of the refrigerator is pretty easy to change. Just a matter of unplugging the refrigerator, taking off the control cover, swapping out the boards and put it back together. There are 4 multiple wire plugs that need to be plugged in on the control. The new control board will need to be programmed using the program code listed on your model and serial tag. Refer to the tech sheet that is with the refrigerator for the instructions to program the control. The part number for the HV control board is W10312695, that part number will be changing to WPW10312695. It is also currently on factory back order with NO ETA but if you search you should be able to find one in stock at a local servicer or parts distributor. When I looked for the part I saw none it the Northern part of the country where I live but quite a few in the South from Arizona to Florida.

Most devices with 7 Segment displays will show all 8's during the Power On Self Test (POST) and if as someone suggested it hangs while doing that... What you get is what you see. In fact every device I have with 7 Segment displays does that. On power up it tests all segments and drivers on all display chips. in short 8888888888888 (however meany digits it displays).