Who turns off coach power? Re: Norcold

krivanj wrote:
I will reiterate my question, and I thank all who have posted replies: The Norcold tech who answered the phone told me that turning off power to the whole coach might cause the black box to enter fault mode for low voltage. I do know about the magnet trick to remove the fault, but wondered if that happened to people on a regular basis when they turned the poser back on. It sounds like it does not happen too often, but sometimes it does.

I am curious. You actually talked to an authorized NORCOLD Tech or you called a number that you thought was a Norcold Tech line? The reason I asked is, Norcold as a company policy does NOT talk to retail customers about operational issues and problems. I have asked this question of posters on this forum before and when pressed admitted they did NOT call the real Norcold company Techs, but a number they found on the Internet. They assumed the Phone tech was with Norcold. Doug