Having delt multiple times with a windshield that keeps coming out on the corners in a cross wind or being pushed in during a headwind we are finally considering delivering the unit back to the factory for repair. Any one out here have a similar issue ? The closest dealer for Newmar as well as the factory suggest this may be the only option left. Hire a driver, drive it ourselves, either way I see big dollars flying out of our pockets !

If you take it to the factory and they do ANY changes to the structure, indicating that an error was made at the factory, I would guess that you have a good case for re-reimbursement, regardless of warranty expiration date. A mistake is a mistake and not readily uncovered during the VERY VERY short warranty period. Unless the windshield was out, NO inspection could uncover a hole that was cut too large or a flange that was not left large enough during construction. I would insist on watching/filming the entire repair.

9 year old unit, they will not give goodwill repair. If you are the original owner, they "may" help, but probably not. If you are NOT the original owner, they will give no consideration. Do you know if the resets on the windshield they used URETHANE sealant? IF NOT, that is one of your problems. You must use Urethane, not any other type sealant(silicone and such). Did you have a history of this problem 10 years ago when the unit was new and in its 3 year warranty? Doug

Good luck taking it back to Newmar, Just my thought's after being at their factory.

Is your Newmar a 2005? If so, I would not take it back to the factory. There is a closer place in Eugene, Washington called RV Glass Solutions. They specialize only in replacing glass in RV's. They do not mechanical work, no service and do not sell RV's.The gentleman's name who helped us was Dave Beaty. Their phone number is 1-888-777-67787. Our MH had a one piece windshield that had popped out. The windshield became cracked when another glass dealer Nevada tried to replace just the gasket. RV Glass was very professional; they took many measurements to insure the windshield opening was within spec. We never had another problem with the windshield after they replaced it. I wish you the best.Ray

I would think that is a major safety issue and a flaw and should be repaired at no cost to you

Windshield Repair at Factory | Good Sam Community

Johnny_G1
Explorer
Apr 28, 2014
Good luck taking it back to Newmar, Just my thought's after being at their factory.
dougrainer
Nomad
Apr 28, 2014
9 year old unit, they will not give goodwill repair. If you are the original owner, they "may" help, but probably not. If you are NOT the original owner, they will give no consideration. Do you know if the resets on the windshield they used URETHANE sealant? IF NOT, that is one of your problems. You must use Urethane, not any other type sealant(silicone and such). Did you have a history of this problem 10 years ago when the unit was new and in its 3 year warranty? Doug
rgatijnet1
Explorer III
Apr 28, 2014
If you take it to the factory and they do ANY changes to the structure, indicating that an error was made at the factory, I would guess that you have a good case for re-reimbursement, regardless of warranty expiration date. A mistake is a mistake and not readily uncovered during the VERY VERY short warranty period. Unless the windshield was out, NO inspection could uncover a hole that was cut too large or a flange that was not left large enough during construction.
I would insist on watching/filming the entire repair.

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