Wrong Pump in AZ

TucsonJim wrote:
Okay, the toll free number was absolutely useless! The automatic answering machine answers as "Fuel Fraud Hotline", and give three options.

Option 1 - Report Suspected Fuel Fraud. I pushed this option and the machine said "thanks for your message, Goodbye". It didn't give me a chance to leave a message or be routed to an operator. It just hung up on me.

So I called back and pushed Option 2 - Refund Forms. The answering machine said "thanks for your message, Goodbye". It didn't give me a chance to leave a message or be routed to an operator. It just hung up on me.

Next was the dreaded Option 3 - Hang up and dial another number which is the Arizona Department of Transportation main number. The phone number is 602-255-0072. It took a few minutes of going through the options after initially dialing. I was put on hold, so I held, and held, and held. After 18 minutes, I had to hang up to in order to make it to an appointment.

I give up.

Yeah Jim, I got the same thing. So I called the General Question # for ADOT, was transferred to Weights and Measures, transferred to a person who could answer my questions, she gave the # of the person in charge if these issues. Talked to this gentleman for 15 minutes and he is basically saying that RVs over 26k and 3 or more axles are not exempt from paying the higher fuel tax. It is all based on that bigger heavier vehicles put more stress on the roads and it does not matter if you are commercial or private. So I told him about my situation about not having any "use fuel" pumps near me here in the East Valley and he said he is aware of this problem but had no solutions. He did, however, question the fact that this will impact a lot of "snow birds" and citizens alike and is going to call me back with more details about the law. That's all I know for now. Will post more when I find out more.